The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property
Discover your perfect blend of history and comfort near vibrant Canal Street. Relax by the lobby fireplace or enjoy top-notch amenities like a 24-hour gym.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Cocktail bar
Lobby
Cocktail bar
Front of property – evening/night

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Gym
The price is S$261
includes taxes & fees
12 Jan - 13 Jan

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About the area

Map
315 Magazine St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 2 min walk
  • Caesars New Orleans Casino - 6 min walk
  • Bourbon Street - 8 min walk
  • Ernest N. Morial Convention Center - 11 min walk
  • National World War II Museum - 14 min walk

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wow Cafe - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Upscale hotel near Canal Street
Close to Caesars New Orleans Casino and Bourbon Street, The Eliza Jane, in The Unbound Collection by Hyatt provides a library, a fireplace in reception and a bar. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • A TV in reception, wedding services and outdoor furniture
  • ATM/banking services, a lift and tour/ticket information
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 196 rooms feature comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels and first-run films
  • Fridges, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.84 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

Is The Eliza Jane, in The Unbound Collection by Hyatt pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Eliza Jane, in The Unbound Collection by Hyatt?

As of 11 Jan,2025, prices found for a 1-night stay for 2 adults at The Eliza Jane, in The Unbound Collection by Hyatt on 12 Jan,2025 start from S$261.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Eliza Jane, in The Unbound Collection by Hyatt?

Valet parking is available for USD 52 per day.

What time is check-in at The Eliza Jane, in The Unbound Collection by Hyatt?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at The Eliza Jane, in The Unbound Collection by Hyatt?

Checkout is at 11 AM.

Where is The Eliza Jane, in The Unbound Collection by Hyatt located?

Located in New Orleans Central Business District, this hotel is steps away from The Sazerac House and Canal Street. Caesars New Orleans Casino and Bourbon Street are also within 10 minutes. Canal at Magazine Stop and Canal at Decatur Stop are within a 5-minute walk.

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1003 reviews" "
Rating 8 - Good. 143 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Property conditions & facilities
Cool ambiance and cool vibe
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone goes above and beyond for you. We always recommend the Eliza Jane to our friends. Will be back. Thank you
Stayed 9 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitz and the team at Eliza Jane are top notch, the property is vibey and conveniently located just outside the quarter. Looking forward to our next stay
Stayed 10 nights in Dec 2024

4/10 Poor

Inshiya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Disappointed with our stay - I would not recommend this place. The negative reviews you see are true and the service issues seem to be increasing. I tried to reach a GM to share the feedback via direct email, Instagram message, and via the front desk staff but never heard back. Property: amazing location and gorgeous building. The design is so unique. It has so much potential but isn’t well kept. There were massive stains in the hallways and in our room. Room: nice and spacious, with a comfortable bed but again, it had so much potential but wasn’t executed well. In addition to the carpet stains, the towels also had stains. While the room was beautiful, the lighting is so dim you can barely see anything. Service: biggest issue here was the horrible service. All staff lack basic hospitality. They don’t make eye contact, never say “please” or “thank you” or “welcome” etc, and they are discourteous. Our room wasn’t cleaned each day unless we called for it. We tend to call for HSKP when we leave our room each morning with hopes that it will be clean by the time we arrive in the afternoon. However, this never worked out for us though it works at any other hotel we have visited. On the second to last day we asked for housekeeping three times before they came and had to sit outside waiting for them to be done. Same thing on our final night too. We called at 10am and by 2pm the room still wasn’t cleaned. The Front Desk Agent took no responsibility.
Stayed 5 nights in Dec 2024

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 5 nights in Dec 2024

6/10 Okay

Joanne Pauline, Ardrossan

Travelled with family
Liked: Cleanliness
We stayed for 7 nights over the holidays and thought the decor and building was beautiful. A few things I had overlooked when booking were the reviews that mentioned the 3 main issues we had. Our ac didn't really work and was always off and on and in need of adjusting, the noise every night from the lower bar was very loud and disruptive. It's an open concept and with the hollow wood doors, you hear everything. And then when it came to our room we couldn't get more than 2 waters per day yet paid for a room with 4 adults and our last day we never got any towels so we had to call down twice because they never arrived and we were told to wait in our room for them. Overall, I don't think we would stay again and I really should have paid more attention to the reviews.
Stayed 7 nights in Dec 2024

10/10 Excellent

Faymeeza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

davin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherri Y.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the look and feel of The Eliza Jane. The colors, patterns, and plants were all a plus. Thanks for the great lodging.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ersilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and polite.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with good dinner services around and good location in town. Room was clean and had plenty space
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Japelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has lots of character and style
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much character…so New Orleans!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, CARLSBAD

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Roselle

Stayed 4 nights in Oct 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaylon

Stayed 1 night in Jul 2024