Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property
Hotel with free breakfast, steps from Louisiana Sports Hall of Fame

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Front of property
Point of interest
Exterior
Interior entrance
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

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About the area

Map
751 Second St, Natchitoches, LA, 71457

What's nearby

  • Louisiana Sports Hall of Fame - 2 min walk
  • Historic District Shopping - 3 min walk
  • Cane River National Heritage Area - 8 min walk
  • Northwestern State University - 17 min walk
  • National Fish Hatchery & Aquarium - 2 min drive

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 56 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Southern Classic - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Hana's Restaurant - ‬3 min drive
  • ‪Subway - ‬2 min drive

About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel near Louisiana Sports Hall of Fame
Located close to Historic District Shopping and Old Courthouse Museum, Chateau Saint Denis Hotel, a Trademark Collection by Wyndham provides a free breakfast buffet, a corner/local shop and a terrace. Guests can also expect to find dry cleaning/laundry services, a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • An electric car charging station, 4 meeting rooms and tour/ticket information
  • Concierge services, a computer station and a TV in reception
  • Guest reviews give top marks for the central location, helpful staff and first-rate property condition
Room features
All 87 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities such as air conditioning and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and memory foam beds
  • Rainfall showers, baths or showers and free toiletries
  • 45-inch flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Frequently asked questions

Is Chateau Saint Denis Hotel, a Trademark Collection by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham?

Check-in start time: 4:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham?

Checkout is at 11 AM.

Where is Chateau Saint Denis Hotel, a Trademark Collection by Wyndham located?

Located in Downtown Natchitoches, this hotel is steps away from Louisiana Sports Hall of Fame and Historic District Shopping. Old Courthouse Museum and Cane River National Heritage Area are also within 10 minutes.

Chateau St. Denis a Historic Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ardice

Travelled with family
Great location for this visit
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was large and comfortable. Breakfast was very good. Parking was a challenge.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family and small children
The Good: Excellent location to downtown area with multiple parking lots. Competitive pricing for double queen room (though I was told they did gouge rather deep during festival). Adequate breakfast. The Bad: Floors needed moping! Poor water pressure on 4th floor (dribbled rather than sprayed from the jets). Room door in desperate need of adjustment (horribly misaligned - could see light above the door to the frame when I managed to close it) Overall Fair: Natchitoches has needed more hotels in this downtown area for some time though I was rather disappointed by the lack of 'warmth' or southern style I've known Natchitoches to possess that my family always receives when we stay at another hotel located a few blocks away.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the bad reviews we booked this stay and it was amazing. Clean and staff was VERY polite. Would go back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking was 2 blocks away since the near parking lot was full. Great customer service. Room was ready when promised. Large clean room. Shower only, no tub but this was fine. Keurig coffee pot in the room which was nice. Within walking distabytl downtown. Would definitely stay here again
Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DIRTY!! Nowhere did I look and not see some sort of dirt, trash or debris. As soon as we arrived, I saw an abundance of trash under the portico while I parked to go check-in. Staff friendliness was mediocre. Our room door (#104) didn't close properly, as we had to use our shoulder to open and close the door. I noticed that other doors had their RFID reader broken off. One of the pillows on the bed looked as if it had lost a fight with a dull knife. Shower was dirty, possibly clean, just stained. Shower also had mold/mildew on the pan floor. Bathroom door had holes in it where it had been opened with such force, the towel hangers punctured it. Overall, the property was just dirty! Such a shame considering it's proximity to the Cane River, shops and restaurants. We did not report this. We checked-in, went to sleep, woke up and left.
Stayed 1 night in Dec 2024

10/10 Excellent

Irma Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty bad and not many options to choose from
Stayed 2 nights in Dec 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nothing was terrible but literally everything was slacking. Not a single trashcan in the hotel besides the one in your room, always running out of food at breakfast, workout room was all broken, safe didn’t work, furniture was ripped, elevators malfunctioning. If you need to stay downtown and don’t care if things are a bit scummy, this hotel will work for you. Has potential but is poorly managed.
Stayed 2 nights in Dec 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness
This hotel is conveniently located and the staff were pleasant and accommodating! Our room was clean and my only wish would be for a heavier blanket because i like to snuggle under covers in a cool/cold room. However, the common areas needed attention desperately! Also, the included breakfast was tasty but we were surprised by some omissions that wouldnt have been expensive or difficult...bananas, brown sugar and raisins for the oatmeal are a simple example. In conclusion, i wouldnt steer other travelers away, i would just put these points out there under the heading of FYI
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Good location to downtown activities
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was awesome with checking in and our room was clean and the view was awesome!
Stayed 1 night in Dec 2024

6/10 Okay

Marlon

Stayed 2 nights in Nov 2024

10/10 Excellent

brenda

Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service, property conditions & facilities
Excellent location. Easy parking. The hotel is older with thin walls and damage. The staff is a apathetic and all wearing ear buds so you have to repeat yourself often.
Stayed 3 nights in Dec 2024

8/10 Good

NICKI P

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Frances

Travelled with family
Needs some updating and better breakfast options Need to supply Kleenex in rooms and bath mats for what they are charging
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are friendly,warm and genuine.The breakfast is the best "free" breakfast I can remember: real eggs, great grits, lots of side options. Only negative (very small) is that housekeeping is sketchy. The folks work hard, there just aren't enough of them but that's a sign of the times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was within walking distance to where I wanted to go in downtown Natchitoches. I will definitely stay there again on my next trip to Natchitoches.
Stayed 1 night in Dec 2024

10/10 Excellent

G

Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping you can walk everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like Hallmark
Stayed 2 nights in Nov 2024