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The Heron By Sarovar Portico India

4.0 star property
Hotel with 3 restaurants, near Nairobi Hospital

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Heron By Sarovar Portico India

Outdoor pool
View from room
Flat-screen TV
Aerial view
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
The price is S$104
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Flat-screen TV

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Premier Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (1025)
The price is S$92
includes taxes & fees
30 Nov - 1 Dec
Best Western Plus Meridian Hotel
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About the area

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100

What's nearby

  • Nairobi Hospital - 14 min walk - 1.2 km
  • Kenyatta International Convention Centre - 3 min drive - 2.3 km
  • Arboretum - 4 min drive - 2.4 km
  • Nairobi National Museum - 5 min drive - 4.7 km
  • University of Nairobi - 5 min drive - 5.4 km

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (WIL-Wilson) - 12 min drive

Restaurants

  • ‪Lava Latte - ‬15 min walk
  • ‪Mugg & Bean - ‬14 min walk
  • ‪Aksum Bar - ‬12 min walk
  • ‪Java Upper Hill - ‬12 min walk
  • ‪The Daily Café & Bistro - ‬16 min walk

About this property

The Heron By Sarovar Portico India

Upscale hotel near Nairobi Hospital
Located close to University of Nairobi and Arboretum, The Heron By Sarovar Portico India provides a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a body scrub or a manicure/pedicure. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. Fitness classes are offered at the health club; the property also has a garden, a hair salon and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Barbecues, a porter/bellboy and a 24-hour front desk
Room features
All 108 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 1,500 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

Frequently asked questions

Does The Heron By Sarovar Portico India have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at The Heron By Sarovar Portico India?

As of 25 Nov,2024, prices found for a 1-night stay for 2 adults at The Heron By Sarovar Portico India on 10 Dec,2024 start from S$104.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Heron By Sarovar Portico India pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Heron By Sarovar Portico India?

Self-parking is free at this property.

What time is check-in at The Heron By Sarovar Portico India?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Heron By Sarovar Portico India?

Checkout is at 10 AM. Late checkout is available for a fee.

Does The Heron By Sarovar Portico India provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 25 per person applies.

Where is The Heron By Sarovar Portico India located?

Located in Kilimani, this hotel is within 1 mi (2 km) of Nairobi Hospital, University of Nairobi and City Hall. Kenyatta International Convention Centre and City Square are also within 2 mi (3 km).

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 287 reviews" "
Rating 8 - Good. 122 out of 287 reviews" "
Rating 6 - Okay. 50 out of 287 reviews" "
Rating 4 - Poor. 14 out of 287 reviews" "
Rating 2 - Terrible. 8 out of 287 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julius, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.

10/10 Excellent

Merris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Stayed 2 nights in Jul 2022

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

6/10 Okay

stephen

Stayed 2 nights in Oct 2021

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities
The staff was very attentive and helpful. Room was spacious
Stayed 4 nights in Nov 2021

4/10 Poor

CONOR

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
OK but not ideal for a good night's sleep
Whilst architecturally some nice touches, hotel did not send transfer for airport pick-up. When called, they said had no record. Not the case though. Most frustrating. Service was slow, albeit staff most friendly. Biggest issue was noise. The rooms are not well soundproofed at all. Very lo Iittle sleep.
Stayed 2 nights in Nov 2021

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,clean,good food and conveniently located near Nairobi CBD.
Stayed 1 night in Oct 2021

4/10 Poor

Malgorzata

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, poor internet.
Internet was terrible. No hot water. I didn't take a hot shower for 3 days.
Stayed 2 nights in Aug 2021

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
5 Star with 5 stars in reserved......period
Stayed 5 nights in Feb 2021

8/10 Good

Abdi, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was amazing here. But the internet was really slow in my room and kept disconnecting. The food also takes forever to come to your room and the water completely turned off on my last day here. Other than that it was a very pleasing stay but not exceptional
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2020

6/10 Okay

Ham, Nairobi

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Worn out and old. It takes hours for reception to answer calls
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Not far from airport, Swahili style structure, staff very accommodating
Stayed 1 night in Dec 2019

8/10 Good

JaneM, Toronto, Canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet and quite well cared for. It has 2 restaurants with quite good food. It also has a good gym and nice pool. The beds are comfortable. It is a very good place to stay in Nairobi.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nic hotel in Nairobi
Very nicely located hotel, very helpful staff and reception, good facilities such as gym, sauna, pool, excellent breakfast included. Rooms are clean and cleaned every dayI would go there again. The shower isn't very comfortable/modern but for the price it's a good deal
Stayed 3 nights in Nov 2019

8/10 Good

Orisunmbola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money Right In the Middle Of Nairob
This hotel is good value for money in a good and accessible area of Nairobi. The food could be better - Breakfast is plain and even the ala carte menu wasn't fantastic. The service is just ok but yet again on this stay, their hot water system needs a real overhaul - getting a hot shower is a tall order particularly at 4am.
Stayed 1 night in Nov 2019