Phoenix Chalets Reviews, Deals & Photos 2025

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Entire home

Luxurious ski holiday home with restaurant

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Where to?

Dates

March 2025

April 2025

Soundproofing, iron/ironing board, free WiFi, bed sheets

Overview
Prices
Location
Amenities
Policies

Exceptional

Popular amenities

Pet-friendly
Breakfast available
Bar
Washer
Outdoor space
Parking included

Room options

All rooms

3+ beds

Showing 4 of 4 rooms

Luxury Chalet, 2 Bedrooms (Phoenix)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dishwasher

Smart TV

2 bedrooms
1 bathroom
Sleeps 4
1 Double Bed and 2 Single Beds

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Luxury Chalet, 3 Bedrooms (Phoenix)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dishwasher

Smart TV

3 bedrooms
2 bathrooms
Sleeps 6
1 Double Bed and 4 Single Beds

Family Chalet

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dishwasher

Smart TV

3 bedrooms
2 bathrooms
Sleeps 8
1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds

Luxury Room (Phoenix One)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dishwasher

Smart TV

4 bedrooms
3 bathrooms
Sleeps 8
2 King Beds and 4 Single Beds

Similar properties

Full-sized fridge, microwave, oven, stovetop

Kitchen
Washer
Dryer
Parking included

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About the area

4690-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

Hakuba Valley Ski Area - 1 min walk
Hakuba Happo-One Ski Area - 10 min walk
Happo-one Adam Gondola - 10 min walk
Happo One Sakka Ski Lift - 13 min walk
Hakuba Iwatake Ski Resort - 4 min drive

Getting around

Hakuba Station - 6 min drive

Restaurants

‪カフェアンドバーライオン - ‬11 min walk
‪日本料理雪 - ‬7 min walk
‪アンクルスティーブンス - ‬14 min walk
‪ももちゃんクレープ八方本店 - ‬10 min walk
‪万国屋 - ‬13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Chalets

Luxurious ski holiday home with restaurant

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless Internet access. All 10 soundproofed homes feature free WiFi and espresso makers. Guests can enjoy deep soaking bathtubs, and other standard amenities include kitchens with fridges and ovens.

Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Japanese

Property amenities

Ski

Close to skiing
Free ski shuttle
Ski area nearby
Ski equipment rentals nearby
Ski lessons nearby
Ski lifts nearby
Ski runs nearby
Ski storage
Snowboarding nearby

Internet

Available in the house: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free train station pick-up shuttle from 7:00 AM to 10:00 PM
Train station shuttle at scheduled times, on request
Free ski shuttle
Car not required
Free self parking on site
Limited on-site parking

Family friendly

Children stay free (see details)

Kitchen

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Griddle
Hob
Microwave
Mixer
Oven
Paper towels
Rice cooker
Toaster
Toaster oven

Dining

Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
A bar/lounge
A restaurant

Bedrooms

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Towels provided

Living spaces

Living room
Window screens

Entertainment

0-inch Smart TV with digital channels
Netflix

Outdoor areas

Balcony
Terrace

Laundry

Laundry detergent
Laundry facilities
Washer/dryer

Comfort

Air conditioning
Ceiling fan
Heating

Pets

Pet friendly
Welcoming dogs only
Up to 15 kg per pet
Fee: JPY 25,000 per pet per stay
Service animals exempt from fees
Food and water bowls

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Smoke-free property

Services and conveniences

Concierge services
Free bottled water
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
Multilingual staff
Phone
Restaurant dining guides
Safe at front desk
Tour and ticket assistance

Things to do

Ski storage
Fishing nearby
Hiking/biking trails nearby
Snowmobiling nearby
Snowshoeing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher

General

10 units
Soundproofing

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of JPY 25000 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 15 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for full breakfast: from approximately JPY 3500 for adults and from JPY 1750 for children
Pet fee: JPY 25000 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

We should mention

This property does not have any lifts

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is not required for transport to and from this property

Property is also known as

Phoenix Chalets House Hakuba

Phoenix Chalets House

Phoenix Chalets Hakuba

Phoenix Chalets Private vacation home

Phoenix Chalets Private vacation home Hakuba

Frequently asked questions

Is Phoenix Chalets pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 25000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Phoenix Chalets?

Self-parking is free at this property.

What time is check-in at Phoenix Chalets?

Check-in start time: 4 PM; check-in end time: 6:00 PM.

What time is check-out at Phoenix Chalets?

Checkout is at 10 AM.

Where is Phoenix Chalets located?

Located near the slopes, this Hakuba holiday home is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area, and is convenient for winter sports, such as skiing lessons and snowshoeing. Hakuba Ski Jumping Stadium and Happo Information Center are also within 10 minutes.

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