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Volcano Eco Retreat by Heart Core Hotels - Adults Only

3.5 star property
Adults-only bed & breakfast with spa services and restaurant

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Photo gallery for Volcano Eco Retreat by Heart Core Hotels - Adults Only

View from property
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Breakfast meal
Property grounds
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Room options

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Lanai
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
11-2888 Hibiscus Street, Mountain View, HI, 96771

What's nearby

  • Kilauea Caverns of Fire - 20 min drive - 14.0 km
  • University of Hawaii at Hilo - 39 min drive - 34.5 km
  • Volcano House - 41 min drive - 40.2 km
  • Port of Hilo - 42 min drive - 37.9 km
  • Carlsmith Beach Park - 48 min drive - 40.5 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 40 min drive

Restaurants

  • ‪Hilo Coffee Mill - ‬15 min drive
  • ‪Frankie S Pizza - ‬15 min drive
  • ‪Honi Wai Cafe - ‬16 min drive
  • ‪Big Island Wake & Bakery - ‬16 min drive
  • ‪Da Beans Green - ‬15 min drive

About this property

Volcano Eco Retreat by Heart Core Hotels - Adults Only

Bed & breakfast in the mountains
Free breakfast, a terrace and a garden are just a few of the amenities provided at Volcano Eco Retreat by Heart Core Hotels - Adults Only. For some rest and relaxation, visit the hot tub. Guests can also expect to find dry cleaning/laundry services and a restaurant.
Additional perks include:
  • Free self-parking
  • Express check-out, concierge services and luggage storage
  • Smoke-free property, barbecues and beach towels
Room features
All guest rooms at Volcano Eco Retreat by Heart Core Hotels - Adults Only have comforts, such as fireplaces and premium bedding, as well as perks, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Lanais, wardrobes/cupboards and separate sitting areas

Languages

English

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Property amenities

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Hot tub

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 floor
  • 8 buildings
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Ceiling fan
  • Fireplace
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 1 February 2024 to 31 December 2025 (dates subject to change).

Access methods

Access code, host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-069-222-1952-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Volcano Mountain Retreat B&B
Volcano Retreat B&B
Volcano Retreat
Volcano Mountain Retreat
Volcano Retreat by Heart Core Hotels
Volcano Eco Retreat by Heart Core Hotels

Frequently asked questions

Is Volcano Eco Retreat by Heart Core Hotels - Adults Only pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 100.00 per stay. Service animals are exempt from fees.

How much is parking at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Self-parking is free at this property.

What time is check-in at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Check-in start time: 3 PM; check-in end time: 8 PM.

What time is check-out at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Checkout is at 11 AM.

Where is Volcano Eco Retreat by Heart Core Hotels - Adults Only located?

Situated in the mountains, this bed & breakfast is within 12 miles (20 km) of Hilo Coffee Mill, Kilauea Caverns of Fire and Hiʻiaka's Healing Hawaiian Herb Garden. Fuku-Bonsai Cultural Center is 9.8 mi (15.8 km) away.

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Volcano Eco Retreat by Heart Core Hotels - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 15 reviews
Rating 8 - Good. 0 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
Stayed 2 nights in Jan 2024

10/10

Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.

10/10

Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
Stayed 3 nights in Sep 2023

2/10

This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling. Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
Stayed 3 nights in Feb 2024

10/10

Stayed 2 nights in Oct 2023

10/10

very zen very eco very relaxing good breakfast!
Stayed 2 nights in Jun 2022

10/10

Perfekt - eine wirklich tolle kleine Anlage; ein sehr herzliches Gastgeberpaar TOP
Stayed 3 nights in Mar 2022

10/10

We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
Stayed 2 nights in Dec 2021

10/10

The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
Stayed 4 nights in Aug 2021

10/10

Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Stayed 2 nights in Apr 2021

10/10

The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Stayed 1 night in Jan 2021

10/10

Stayed 4 nights in Oct 2019

10/10

The owners were friendly, great breakfast, beautiful setting and convenient to the Volcanoes National Park. Highly recommend this spot over any other b&b.
Stayed 2 nights in Aug 2019

10/10

Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.
Stayed 7 nights in May 2019

10/10

We had a wonderful quiet stay at the retreat. Breakfast was outstanding.
Stayed 3 nights in Feb 2018