Find Cat & Dog Friendly Hotels in Monteverde Nuovo from S$129

"Did not use"

"Breakfast wasn’t great "

"Great location and very friendly staffs!"

"This hotel was selected for a number of reasons. Firstly its location then facilities and finally price. It delivers on location but that’s it I’m afraid. The hotel is not very big and has a 24 hour reception although the one time we needed to contact them they never answered the phone! Forget room service because they obviously don’t have any. You can’t even get a bottle of water. It is advertised as having a bar and also mini bars in the rooms. This is a real joke because it has neither. The bar is an empty space in a room near reception and the rooms only have a tiny fridge. Other issues we and people in our group experienced : Room keys continually failing to open the door. Other people had the same problem. No hot water for showers on so many occasions that I got the manager to move us to another room. Listening in on conversations I conclude this is a widespread problem as well. The final straw was when they said the electricity would be switched off from 10pm to 6am! No heating, lighting or lifts. This made the hotel very unsafe to be in and we should have been moved out. The authorities need to be informed of this. Noise levels at night are unacceptable. They have groups of schoolchildren staying and noisy people from bars outside. Sleep is optional here. The rooms are dated and while clean feel like a prison cell. The breakfast might be ok but I wouldn’t advise anyone to book here. "