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Reef Hotel

3.0 star property
Family fun on the beach, near Nyali Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Reef Hotel

Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Beach nearby, beach umbrellas, beach towels
Beach nearby, beach umbrellas, beach towels
Lobby

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is S$184
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Sea View, Sea Facing

In-room safe, desk, free WiFi, bed sheets

Standard Room, Sea View, Sea Facing

Highlights

Balcony
Air conditioning
TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
In-room safe
  • 28.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Garden View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Family Room, Garden View, Garden Area

Highlights

Balcony
Air conditioning
TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Non Smoking, Garden View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Garden View

Highlights

Balcony
Air conditioning
TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Run Of the House

In-room safe, desk, free WiFi, bed sheets

Run Of the House

Highlights

Balcony
Air conditioning
TV
Electric kettle
Desk
Daily housekeeping
In-room safe
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Mount Kenya Road, Mombasa, 80100

What's nearby

  • City Mall - 14 min walk - 1.2 km
  • Haller Park - 15 min walk - 1.3 km
  • Nyali Beach - 3 min drive - 1.7 km
  • Nguuni Nature Sanctuary - 4 min drive - 3.5 km
  • Bamburi Beach - 10 min drive - 3.9 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 37 min drive

Restaurants

  • ‪Cafesserie - Maison de qualitè - ‬15 min walk
  • ‪Java House At Total - ‬2 min drive
  • ‪Java Nyali - ‬11 min walk
  • ‪Tapas Cielo - ‬12 min walk
  • ‪Zero 01 Lounge - ‬16 min walk

About this property

Reef Hotel

Family-friendly hotel near Nyali Beach
Consider a stay at Reef Hotel and take advantage of a swim-up bar, a poolside bar and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also find perks such as:
  • An outdoor pool with a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Tour/ticket information, a front desk safe and a banquet hall
Room features
All 146 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Balconies, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Reef Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 1,200 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KES 1200 per person
  • Airport shuttle fee: KES 2500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Reef Hotel Mombasa
Reef Mombasa
Reef Hotel
Reef Hotel Hotel
Reef Hotel Mombasa
Reef Hotel Hotel Mombasa

Frequently asked questions

Does Reef Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Reef Hotel?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at Reef Hotel on 26 Nov,2024 start from S$183.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Reef Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Reef Hotel?

Self-parking is free at this property.

What time is check-in at Reef Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Reef Hotel?

Checkout is at 10 AM.

Does Reef Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 2500 per vehicle applies.

Are there all-inclusive benefits at Reef Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Reef Hotel located?

This family-friendly Mombasa hotel is located by the ocean, within 1 mi (2 km) of City Mall and Nyali Beach. Haller Park and Wild Waters are also within 2 miles (3 km).

Reef Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 94 reviews" "
Rating 8 - Good. 35 out of 94 reviews" "
Rating 6 - Okay. 23 out of 94 reviews" "
Rating 4 - Poor. 11 out of 94 reviews" "
Rating 2 - Terrible. 11 out of 94 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

hafswa

Liked: Staff & service
Good customer Service
Stayed 2 nights in Jul 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Authentic Swahili experience.
What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.
Stayed 3 nights in Feb 2024

2/10 Terrible

Tshepo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Option
Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Stayed 1 night in Jan 2024

10/10 Excellent

Sharleen

Travelled with family
Liked: Property conditions & facilities
This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Stayed 2 nights in Nov 2023

2/10 Terrible

Tesfa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star hotel
Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!
Stayed 1 night in Nov 2023

8/10 Good

Gavril, Buford

Travelled with group
Disliked: Property conditions & facilities
I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!
Stayed 1 night in Mar 2023

6/10 Okay

PETER

Liked: Cleanliness, amenities
Great beach location. Good service
Stayed 3 nights in Sep 2022

6/10 Okay

Jeremiah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
Stayed 14 nights in Dec 2021

8/10 Good

pradeep

Travelled with family
Liked: Staff & service, amenities
Gòod view of ocean, very good gardens and friendly staffing team
Stayed 1 night in Nov 2021

10/10 Excellent

Okumu

Disliked: Staff & service, property conditions & facilities
The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Stayed 3 nights in Nov 2021

8/10 Good

Tony

Travelled with group
Liked: Room comfort
Good value
Good value for the money
Stayed 1 night in Sep 2021

6/10 Okay

Kim

Liked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Vince, Bolton

Liked: Staff & service, amenities, property conditions & facilities
I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above.
Stayed 4 nights in Dec 2020

4/10 Poor

Sean

Disliked: Staff & service
Stayed 2 nights in Dec 2020

6/10 Okay

Ronnie, Nairobi

Disliked: Amenities
In general a tired hotel. Bedrooms plain and towels that needed to be replaced 3 years ago.
Stayed 3 nights in Sep 2020

2/10 Terrible

Thokozani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Sami, Lilongwe, Malawi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is nice, with good reseaurants so you don't need to go out for dinner or food if you don't want to. But there is a mall complex less than a mile away if you do want to get some goods for breakfast. That said, they can only be non-perishables, and be careful of eating on your room's porch, because the monkeys can smell food from far away and will come to get some! but the towels are thick and smell quite bad once they get wet,
Stayed 5 nights in Dec 2019

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and not well kept
Not worth the rate, the hotel was built in 1972 and it looks like it hasn’t been well kept. The cleanliness of the room was also not up to par. We felt like we didn’t get the value of what we paid and many services were beyond lacking. The pictures were misleading as well and we had to argue to get one bed as a couple. It rained on our parade.
Stayed 3 nights in Dec 2019

6/10 Okay

Guest, Nairobi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Generally okay hotel for the price. Dislike that they do not give bottled water in the rooms and instead have metalic refillable bottles that do not look in good condition. Found a guest at the reception upset and complaining that their phone had been stolen from his room. Good access to the beach with beautiful views of the ocean. Facility has aged and the rooms needs abit of an upgrade to modernize them.
Stayed 1 night in Dec 2019

2/10 Terrible

Brian, Nairobi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible condition and not worth the money. A total revamp of the property is necessary
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Like: Comfortable room, nice pool, access to beach, generally good food. Dislike: Tanga Bar and Grill - food service has two speeds, dead slow and stop!
Stayed 5 nights in Oct 2019

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019