Phoenix Seagaia Ocean Tower

4.5 star property
Luxury resort connected to the convention centre in Miyazaki with 7 restaurants

Choose dates to view prices

Photo gallery for Phoenix Seagaia Ocean Tower

Indoor pool, seasonal outdoor pool
Golf
View from property
2 bars/lounges
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
The current price is S$157
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 32 of 32 rooms

Corner Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 71 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Single Beds

Double Room, 1 King Bed, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Quadruple Room, Multiple Beds, Non-smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 112 sq m
  • Ocean view
  • Sleeps 10
  • 5 Large Single Beds

Club Suite, 1 Bedroom, Non Smoking (Kings)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 169 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 169 sq m
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Single Beds and 1 Single Bed

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Bed

Corner Fourth, Multiple Beds, Non-smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 71 sq m
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Sofa Bed

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

Royal Suite, Non Smoking (Club Floor)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Shower/bath combination
Bidet
  • 300 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

Corner Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Single Futons

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Quadruple Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Single Beds and 2 Single Beds

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 4
  • 2 Large Single Beds

Club Suite, Non Smoking, Executive Level

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Single Beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Single Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Large Single Bed

Japanese and Western Style Family Suite , Non smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 146 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Single Beds

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

Economy Double, Non-smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Club Triple Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Royal Japanese Style Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds
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About the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.2 km
  • Florante Miyazaki - 7 min walk - 0.7 km
  • Tom Watson Golf Course - 11 min walk - 1.0 km
  • Phoenix Country Club - 4 min drive - 1.9 km
  • Aeon Mall Miyazaki - 6 min drive - 5.4 km

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki (KMI) - 28 min drive

Restaurants

  • ‪パインテラス - ‬11 min walk
  • ‪風待ちテラス - ‬1 min walk
  • ‪英国式庭園 - ‬3 min drive
  • ‪セプト クルール - ‬4 min drive
  • ‪ぽっくる農園 - ‬3 min drive

About this property

Phoenix Seagaia Ocean Tower

Luxury family-friendly resort near Phoenix Seagaia Resort
At Phoenix Seagaia Ocean Tower, you can look forward to a golf course, an indoor public bath (no minerals) and a corner/local shop. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. For some rest and relaxation, visit the 3 hot springs or hot tub, and indulge in a body wrap, a Thai massage or aromatherapy. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Enjoy the health club, as well as activities such as horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a shopping centre on-site.
Other perks at this resort include:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and hot springs on-site
  • 3 indoor tennis courts, a round-trip airport shuttle (surcharge) and a children's club (surcharge)
  • Guest reviews say great things about the first-rate property condition
Room features
All 734 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Shared bathrooms with bidets and shower/bath combinations
  • TVs with premium channels
  • Mini fridges, free infant beds and heating

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海(らんはい)」
  • 寿司処「八潮」
  • 米九(こめきゅう)

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping centre
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Does Phoenix Seagaia Ocean Tower have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Phoenix Seagaia Ocean Tower?

As of 7 Jul, 2025, prices found for a 1-night stay for 2 adults at Phoenix Seagaia Ocean Tower on 14 Jul, 2025 start from S$156.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phoenix Seagaia Ocean Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Seagaia Ocean Tower?

Self-parking is free at this property.

What time is check-in at Phoenix Seagaia Ocean Tower?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Phoenix Seagaia Ocean Tower?

Checkout is at 11 AM.

Does Phoenix Seagaia Ocean Tower provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phoenix Seagaia Ocean Tower located?

This family-friendly Miyazaki resort is located by the ocean, within 1 mi (2 km) of Phoenix Seagaia Resort, Florante Miyazaki and Phoenix Country Club. Tom Watson Golf Course and Eda Shrine are also within 1 mile (2 km).

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Phoenix Seagaia Ocean Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard John

Liked: Cleanliness, amenities, property conditions & facilities
The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal Chi Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff so nice
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel service Nice environment and ambiance
Stayed 2 nights in Mar 2025

8/10 Good

Wye Teng

Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

KUANMANUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hamsa Shijas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025

8/10 Good

Hui chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Dennis

Liked: Staff & service, amenities
The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service

Great hotel with onsen with some issues

Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Stayed 3 nights in Dec 2024

2/10 Terrible

TIANYU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel if possible, I would like to give 0 star if possible. Very disappointing. It doesn’t feel like you are visiting one of the Japan’s hotel. 1) when I check in to the room, I noticed some blood around the bathtub area. After called room service, they just send someone here to wipe it off with a towel. No apologies or any kind of explanation. 2) the Onsens are far away from the building. Extremely inconvenient in the winter times. The Onsen facilities are dirty and unorganized. I see a family with young kids dip into the water without any pre-clean. No staff around to keep everything clean and organized. 3) no customer service, staff is cold and looks like they don’t even care if you are there or not. They don’t care about your visit. 4) can’t call a taxi for you. When I check out, I asked to call a taxi, they explained to me that they can’t call taxi. All you can do is wait till there is one come in randomly. I waited 30 mins in the cold and windy weather. No taxi came, I ended up with taking bus with 2 huge luggage. The entire visit is way over just disappointed, almost to a level that’s regrettable/horrible. I feel like escaped from Miyazaki. Don’t get me wrong, Miyazaki is a beautiful city with amazing ocean and forests view. Just avoid this hotel then you should be fine. Forget to mention the food is horrible. Half board is definitely a rip off.
Stayed 1 night in Feb 2025

10/10 Excellent

MASAHITO

Liked: Cleanliness, amenities, property conditions & facilities
バブルって感じの建物にこんな安く泊まれるなんて最高でした。
Stayed 2 nights in Jul 2025

8/10 Good

chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキング美味しく頂きました。
Stayed 1 night in Jul 2025

10/10 Excellent

TAKATA RICKY

Liked: Property conditions & facilities
非常に良い環境でした。
Stayed 2 nights in Jul 2025

10/10 Excellent

SATORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足してます
Stayed 1 night in Jun 2025

10/10 Excellent

KEIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Jun 2025

10/10 Excellent

Horie

Liked: Cleanliness, amenities, property conditions & facilities
サービスすごく良かった
Stayed 1 night in Jun 2025

8/10 Good

TAKAHIRO

Liked: Cleanliness, amenities
お部屋は海面に面しており大きな窓から見る眺望は最高でした。 食事は夕食及び朝食共好きな物をがっつり食べたいのでビュッフェにし、大変満足でした。 ただ大浴場への経路が遠い、さらに外部の回廊のため入浴後、熱った身体で本館に戻るまで汗をかいてしまい不快(6月でしたが、真夏並の気温が続いてました) あと、どこのホテルもですが喫煙者に優しくない、喫煙場所が1階(室内喫煙所)と2階(外部)にしか無く、上階の部屋からだととても遠い
Stayed 1 night in Jun 2025

10/10 Excellent

yoshitaka

Liked: Cleanliness, amenities, property conditions & facilities
大人数でも一部屋で泊まれるので良かった
Stayed 1 night in Jun 2025

8/10 Good

tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
忙しい時間帯だったのだろう、サービスの☎電話に 出なかった。18時19時あたりかな でも、全てにおいて、準備が整っていたので、問題はなかった。 若返りスタッフもいて華やかでした。
Stayed 1 night in Jun 2025

10/10 Excellent

Yoshiki

Liked: Cleanliness, amenities, property conditions & facilities
また行きたいです!
Stayed 2 nights in Jun 2025

10/10 Excellent

mituru

Liked: Cleanliness, amenities, property conditions & facilities
部屋が良い
Stayed 1 night in May 2025