Shangri-La Hotels and Resorts, Mid Valley City hotels

"Excellent everything. Room excellent. Beautiful view. Breakfast buffet had variety and was excellent Going up to lobby on 68 before going down to get out of hotel was weird. That’s the only thing, but, but it was convenient anyway and had a beautiful view from up top"

"Friendly and helpful reception staffers "

"Great place for a short getaway"

"Amazing hotel, very comfortable and spacious, staff great - my only regret is having only 1 night to stay and not have more time to enjoy the hotel!"

"All staff were very warm and welcoming. Very accommodating, I requested for a baby cot and though they mentioned it’s subject to availability they sent one right up almost immediately. The chefs and restaurant staff were very kind and friendly. They cooked plain porridge and eggs for my baby and even mentioned that they can puree it if needed. The room was very comfortable and clean. Check in and check out was very smooth. Overall, an unforgettable experience and we’ll definitely come and stay with Hotel Indigo Kuala Lumpur during our next visit."

"The staff was friendly and helpful. The buffet breakfast and restaurant meals exceptional. I would not hesitate to recommend this hotel."

"There was a fire drill on 10 Jan that ought to have been much better organised. Many guests, at least on our 15th floor, were caught unawares."

"Lovely hotel with excellent friendly and helpful staff. Room maintenance perfect and generous supply of water. Breakfast also amazing!"

"Excellent hotel in all areas. Location, breakfast, rooms and staff is just wonderful. "