8/10 Good
BETSY
Travelled with group
17 Nov,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very cute and beautiful clean property. Everything was amazing except for the following: the hotel website states that they have a complimentary Golf cart to take you up to one mile away. However, this is not true. The Golf cart is only available if a certain employee is available, if it is not too busy and the employee himself stated that the golf cart is only to be taken to the beach which is is not a restriction listed at all on the website.
Additionally, the expedia details state that there is on site parking.However, there is in fact not any onsite parking nor valet. You have to walk around the block to a parking garage that is very sketchy and shady, and the garage does not have any elevators, so you would need to drop off your bags at the hotel first, go park your car and then pay for parking and then come back to the hotel. The employees in the garage literally have on t shirts that say valet, but not a single person valets your car.
We had a one bedroom suite with a balcony, and the balcony has two doors to access it, one in the bedroom and one in the living room.However, you can only open the door from the living room.
The website states that the address to the hotel is 2000 Collins Avenue, however, that is not correct. The entrance to the hotel itself is actually 220 21st street. This is inconvenient because if you put in the address listed for the hotel, your Uber might end up in the wrong place and leave you.
Everything else was spectacular!
BETSY
Stayed 2 nights in Nov 2024