---
Scam Hotel – Hidden Charges, Deceptive Practices, and Shady Environment
I booked this hotel through Expedia, and what I experienced was nothing short of a scam. The hotel advertises standard amenities — including air conditioning — as part of the room price. But once you arrive, they demand an extra 400 Mexican pesos per night just to use the AC. This charge was never disclosed during booking.
When I refused to pay, they gave me the worst possible room, clearly trying to pressure me into upgrading. If you push back or question their tactics, they call the police to intimidate you. In our case, the police were supportive and admitted that the hotel is known for scamming guests like this — it’s a recurring issue.
When I contacted Expedia, the hotel refused to refund the money, and since Expedia couldn't override that, I ended up losing the entire booking. I later realized this hotel uses multiple booking platforms to run the same scam on others.
Even more concerning: the hotel name is intentionally misleading, closely mimicking a reputable chain (Hotel Sevilla) to trick people into booking. And some wrong activity regarding girls was also running in hotel not at all for family
