Hotel Residencial

3.0 star property
Hotel with a full-service spa, near Paseo de Montejo

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January 2025

Photo gallery for Hotel Residencial

Front of property
Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Exterior detail
Breakfast, lunch, dinner served; Regional cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Air conditioning
TV
Washer/dryer
Private bathroom
Hairdryer
Free bottled water
Cable channels
Wardrobe
  • 21.0 sq m
  • Sleeps 4
  • 2 Double Beds

Room Standard With Air Conditioning

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000

What's nearby

  • Plaza Grande - 16 min walk - 1.4 km
  • Mérida Cathedral - 16 min walk - 1.4 km
  • US Visa Applicant Service Center - 18 min walk - 1.5 km
  • U.S. Consulate Merida - 5 min drive - 3.5 km
  • Yucatan International Convention Center - 6 min drive - 3.9 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬8 min walk
  • ‪Café Montejo - ‬4 min walk
  • ‪Bar la Campana Grande - ‬3 min walk
  • ‪Wookiee Monchis - ‬8 min walk
  • ‪Placer & Delirio - ‬5 min walk

About this property

Hotel Residencial

Hotel near Mérida Cathedral
At Hotel Residencial, you can look forward to a terrace, an arcade/games room and a library. Treat yourself to a massage at Spa Recidencial, the on-site spa. The on-site Regional cuisine restaurant, Versailles, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), express check-in and babysitting (surcharge)
  • Tour/ticket information, luggage storage and a banquet hall
Room features
All 58 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 195 per person
  • A restaurant

Restaurants on site

  • Belvedere
  • Versailles

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 195 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Frequently asked questions

Does Hotel Residencial have a pool?

Yes, this property has an outdoor pool.

Is Hotel Residencial pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Residencial?

Self-parking is free at this property.

What time is check-in at Hotel Residencial?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Residencial?

Checkout is at noon.

Where is Hotel Residencial located?

Located in Mérida Centro, this spa hotel is within 1 mile (2 km) of Casa Frederick Catherwood and Mérida Cathedral. Paseo de Montejo is 1.3 mi (2.1 km) away.

Hotel Residencial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 168 reviews" "
Rating 8 - Good. 73 out of 168 reviews" "
Rating 6 - Okay. 33 out of 168 reviews" "
Rating 4 - Poor. 8 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but no hot water.
The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023

10/10 Excellent

Iris Bibiana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Okay

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022

6/10 Okay

Oleksandr

Stayed 1 night in Dec 2021

4/10 Poor

Jacob

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Ersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021

8/10 Good

kyra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have coffee in the room and better cable tv. At least a working English channel.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was close by the activity. And it has a parking lot with lots of hotel people talking care of it.There is always someone around .
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Angelica

Disliked: Staff & service, property conditions & facilities
Noisy hotel! We could hear all the construction going on next door, and all the traffic from the street. This hotel has lots of charm, but the rooms needs a serious update.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great place to stay. Staff was very friendly. Room was comfortable.
Stayed 1 night in Feb 2019

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel is very nice, as well as the service personnel. The location was real convenient for our trip.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful. The hotel is beautiful, comfortable, and clean. It has a terrace on the roof where you can sit and relax or have a nice dinner. Overall wonderful.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all, will be writing to hotels.com separately with complaint. I will be demanding a refund.

6/10 Okay

Mark, Los Angeles

Liked: Staff & service
Old world charm, needs some updating
The hotel has old world charm, but could use an update in the room decor and bathrooms. The pool is small and not heated. The free breakfast was the best feature, but there are better deals on rooms with more modern features closer to the city center.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice but too old. Needs to be updated.
Towels and sheets very old and poor quality. Nice parking with security. No breakfast included.

8/10 Good

Cynthia, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Easy walk to downtown and convenience stores. Very friendly staff.

6/10 Okay

Jesus Leonel, Arizona

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a good choice for non tour travelers .
This is a hotel that caters to tour groups, and is not the best choice for those travelling on their own. The small restaurant that offers a complimentary breakfast gives preference to the tour groups. Even though we were the first in line to wait for the breakfast room to open, we were asked to wait an hour until the tour group was served first. The hotel is not close to the central plaza and there are no restaurants nearby so it is very inconvenient to try to eat elsewhere in the evening. The air conditioning in the room was very inefficient and went on and off through the night which made it very hard to sleep. Although they have internet service it was very spotty in the room. Altogether we would not recommend this hotel for independent travelers. It would be ok if you are in a tour group and the air conditioning and internet issues did not bother you.