8/10 Good
Paula
Travelled with family and small children
1 Oct,2024
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was to be the highlight of our Italian vacation. The breakfast was made to order and delicious, the rooms were large and there were 2 pools. The day spa with thr heated pool was divine.
There were some areas that were disappointing. Firstly the beds were very uncomfortable, the mattress was too firm and felt quite thin. The rooftop pool was allegedly "heated" but it was consistently freezing. I chose this hotel for the pool and proximity to the beach, however the pools were too cold. Despite being so close to the local beach, the hotel did not offer any beach chairs for their guests. Lastly, my son's bed was not made up upon arrival and they consistently only provided 2 instead of 3 towels which was inconvenient.
Im glad we decided against the deluxe room with the private plunge pools as those rooms were in a basement level and didnt get any direct sunlight.
Happy hour was for tea with some snacks but wines were not discounted. For the price of the hotel, i did expect a wider range of amenities for guests - such as daily bottles of water at the very least.
The housekeeping and breakfast staff were very lovely. The breakfast chefs were very talented with delicious pastries.
Paula
Stayed 4 nights in Sep 2024