Medina, Medina, Madinah, Al Madinah Province, 42317
What's nearby
Quba Mosque - 5 min drive - 5.9 km
Baqi Cemetery - 9 min drive - 7.7 km
Madina Mall - 9 min drive - 11.2 km
Prophet's Mosque - 10 min drive - 7.9 km
Al-Rashid Mega Mall - 11 min drive - 10.9 km
Getting around
Madinah Station - 8 min drive
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
Restaurants
نقطة برغر - 12 min walk
برجر الخير - 10 min walk
Castello Coffee - 18 min walk
مطعم شواية بلادي - 9 min walk
مطعـمـ المنارات البخاري - 12 min walk
About this property
W platinum
Hotel near Prophet's Mosque
At W platinum, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
A front desk safe, a 24-hour front desk and a lift
Luggage storage
Room features
All guest rooms at W platinum include thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
More amenities include:
Showers and bidets
Flat-screen TVs with satellite channels
Electric kettles, daily housekeeping and electrical adapters/chargers
Languages
Arabic
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Dressing gowns
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Restaurant dining guides
More
Air conditioning
Electrical adapters
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Property is also known as
W platinum Hotel
W platinum Madinah
W platinum Hotel Madinah
Frequently asked questions
Is W platinum pet-friendly?
No, pets are not allowed at this property.
How much is parking at W platinum?
This property doesn't offer parking.
What time is check-in at W platinum?
Check-in start time: 4:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at W platinum?
Checkout is at 2:00 PM.
Where is W platinum located?
Situated in Madinah, this hotel is within 6 miles (10 km) of Ghars Well, Prophet's Mosque and Quba Mosque. Masjid Al-Jummah and Historical Quba Castle are also within 6 miles (10 km).
W platinum Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pretty bad. We regret booking this hotel.
Reception do not speak English. We forgot something in hotel and called back and no one wants to answer our questions. Please call us to talk in English.
Verified traveller
Stayed 6 nights in Aug 2023
6/10 Okay
Hasen
27 May,2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Had to request house keeping for every single day I was present on the site (5days) all of which was ignored and only had the room cleaned once i checked out.
The garbage in my room piled up, was out of tissue and toilet paper.
The staff at the front desk was also very unresponsive... every time I approached the responses were very dismissive and felt that I was putting them at an inconvenience.
I loved staying at this hotel. Such a fancy hotel, with nice staff and there’s a mosque adjacent to the hotel. However, it’s one hour and a half away from Haram. Something you must consider unless you have a car or an Uber app. I’d definitely come back and stay here.
Great hotel easy check in, Imene at front desk is great very helpful and professional
Made sure that we are confirtable during our stay. Rooms very spacious and clean the haram is about 8 minutes in a taxi about 20 saudi r. The breakfast was good it opens at 7.30 am to 10 am.
Thank you and keep up the good work
the Hotel was nice new clean the rooms are nice spacious , the stuff were nice, the area not much to do, but there is a bus close by to take it to that mosque, but it’s really worth it for the price.
The breakfast was nice just in a food .