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"Room was perfect, very good for the price. Comfortable beds, beautiful clean bathroom. I only have 3 small moans. 1-Getting to the reception area was hard as neither the lift or door to the stairs were able to be opened/used without a key card. We had to jump in the lift as someone else was getting out. 2- couldn't find the car park, it's not at all signposted, I drove up and down broad street before I gave up and parked in brinley place. I wasn't the only who couldn't find the car park. 3- there was no one working in the kitchen through the night with minimal staff at the desk, those that were at the desk were very busy checking in late guests. There was a concert at the utilita arena which alot of guests that night attended including us. A few of us were disappointed that there wasn't a full menu and had to settle for pizza or toasties, even though it's meant to be a 24/7 service. . May I suggest that when there's a big event in the city you put more staff on those days? The staff handle things really well I think. Oh and the breakfast was great! Plenty of optionwill definitely stay again "

"Very Impressed! My husband and I decided to stay at the Birmingham Airport Novotel, and we were so impressed by the location, the staff, the room, the bed, the restaurant, the bar…Everything! We had an early flight out, so took the train to the plane! Well done Birmingham for the planning of transport links! "

"Great hotel in excellent location for Utilita Arena, restaurants and night life. Parking on site although quite expensive at £17 overnight even for hotel guests. Clean rooms and lobby, nice breakfast. I would definitely stay again. "

"All"

"The hotel is stunning."

"Great hotel great location and lovely ambiance "

"delightful check-in receptionist. Had an up[grade to an amazing room Thank you"

"The hotel is lovely lots of room options and plenty of space. "

"Stayed one night for work. Really close to the NEC. Lovely gated grounds with really friendly staff. Room was a generous size with huge bed. Food was great and breakfast had a great selection of hot and continental food. Will definitely stay again! "