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Hotel Casa La Merced

3.0 star property
Colonial hotel with free breakfast and coffee shop/cafe

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Photo gallery for Hotel Casa La Merced

Outdoor pool
Interior
Exterior
Exterior
In-room safe, individually decorated, individually furnished, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

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About the area

Map
Calle Real Xalteva, In front of the church La Merced, Granada

What's nearby

  • Granada Cathedral - 4 min walk
  • Parque Central - 5 min walk
  • Mansion de Chocolate Museum - 6 min walk
  • Calle la Calzada - 6 min walk
  • Laguna de Apoyo - 11 min drive

Getting around

  • Managua (MGA-Augusto C. Sandino Intl.) - 55 min drive

Restaurants

  • ‪El Tostometro - ‬5 min walk
  • ‪Cafe Las Flores - ‬4 min walk
  • ‪Boca Baco - ‬6 min walk
  • ‪Lucy's Café - ‬2 min walk
  • ‪Kiosco Del Gordito - ‬3 min walk

About this property

Hotel Casa La Merced

Hotel near Parque Central
Located close to Casa Nica Spanish School and Old Train Station, Hotel Casa La Merced provides free full breakfast, a free food/drink shopping service and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), express check-in and tour/ticket information
  • Barbecues, concierge services and 1 meeting room
  • A front desk safe, wedding services and a gift shop
Room features
All rooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (969 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • In-room massages

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 6 AM; check-in end time: 9 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 65.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Parking height restrictions apply

Property is also known as

Casa Merced Inn Granada
Casa Merced Inn
Casa Merced Granada
Casa La Merced
Hotel Casa La Merced Hotel
Hotel Casa La Merced Granada
Hotel Casa La Merced Hotel Granada

Frequently asked questions

Does Hotel Casa La Merced have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa La Merced pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa La Merced?

Limited spots are available.

What time is check-in at Hotel Casa La Merced?

Check-in start time: 6 AM; check-in end time: 9 PM.

What time is check-out at Hotel Casa La Merced?

Checkout is at 11:00 AM.

Does Hotel Casa La Merced provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65.00 per vehicle applies.

Where is Hotel Casa La Merced located?

Situated in Granada, this hotel is within a 10-minute walk of Parque Central and Casa Nica Spanish School. Guadalupe Church and Old Train Station are also within 15 minutes.

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Hotel Casa La Merced Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denied us the room and refused full refund
They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience
Stayed 10 nights in May 2018

8/10 Good

AUGUSTO

excelente servicio.

10/10 Excellent

Wendy, Massachusetts, USA

Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!
Stayed 7 nights in Apr 2018

10/10 Excellent

Verified traveller

The best service!
Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym. She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua. Well done 👍
Stayed 1 night in Apr 2018

10/10 Excellent

Marc

Colonial Paradise
Absolutely gorgeous place. Amazing courtyard, nice pool, great location!

8/10 Good

Jenniffer, Guatemala

Nice colonial hotel close to the main church
This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Hotel is nice but a bit noisy. They did to improve service. Breakfast takes too long, staff were kind of lost.

10/10 Excellent

T, San Diego, CA

What a great surprise!
We booked this hotel last minute for our unplanned trip to Granada. What an amazing surprise! Super helpful and pleasant staff, gorgeous Spanish building with an amazing courtyard and pool, and proximity to church and plaza. Would definitely love to go back!
Stayed 2 nights in Mar 2018

10/10 Excellent

PHILIPPE

Très bien
Accueil exceptionnel L'établissement est parfaitement situé au coeur de Granada Le patio intérieur procure une vrai douceur de vie Petit bémol, Les chambres côtés rue sont à éviter si vous vous souhaitez dormir !

10/10 Excellent

Verified traveller

Quiet spot near everything
Casa Merced is awesome. It’s quiet, has great staff, a beautiful courtyard, and is near everything. We will certainly stay here again when back in Granada.
Stayed 2 nights in Mar 2018

10/10 Excellent

Karla , Costa Rica

Excelente servicio
Un hotel muy acogedor con personal muy servicial y un trato ameno y respetuoso, sus instalaciones preciosas, sin duda volvería.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Bonito hotel, mal desayuno
El hotel es muy bonito y el personal de recepción muy amable. El servicio de desayuno es lento y el personal no tiene la mejor actitud.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Excellent! I don't have anything else to say but this review site asks me write more.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tony and Mavis, Aurora, Ontario Canada

Perfect location to explore Granada
Staff were very friendly and hard working. Perfect location to enjoy the beauty of Granada right in front of the famous Iglesia Merced.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

fantastico
Muy tranquilo
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Mike, Denver

Very friendly staff. Early one morning (6:30) nobody around and front gate locked. Could not get out though I wanted to. That was s but disconcerting. What if there had been a fire? Otherwise agreeable. English limited and so is my Spanish, but it all worked out.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Davide

Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Excelente servicio al cliente! Brindan excelentes opciones de alimentación o recomendaciones importantes para visitar en el país. Tienen mapas super utilez para ubicarse.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Aske

Highly Recommend
Big rooms
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

wonderful hotel at a great price
We found this place online and it was a real gem. Made to order breakfast free of charge. Reliable WIFI. Lovely courtyard with hammocks, spacious room with comfortable bed. Great staff, and convenient location. Traffic is a bit noisy in the am, that is the only drawback that I can mention. Would happily go back.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

S, US

Felt like having you're own private home
Staff was wonderful and look forward to staying there again
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Wenxue

It could be better if the room had a desk.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sara

Volveremos, quedamos encantados
El hotel tiene una excelente ubicación, el personal es grandioso, la comida fue excelente. Lo único es que sólo hay una plaza de parqueo, el agua solo es para la primera noche, una botella por habitación.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Colonial Style Hotel with personalized service
Very nice hotel, specially when going with your boss. Very clean and quaint. Staff was friendly and very accommodating.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

marjorie, Costa Rica

Excelente
Excelente el lugar y la atención del personal y la comida. Les felicito