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Swiss-Garden Hotel Melaka

4.5 star property
Luxury hotel connected to a shopping centre in Malacca City with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Garden Hotel Melaka

Aerial view
Indoor pool, outdoor pool
Front of property
View from property
Indoor pool, outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus

Minibar, in-room safe, desk, laptop workspace

Deluxe Plus

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
  • 95 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Deluxe Twin

Room amenity

Deluxe Twin

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Room

Minibar, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Plus Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

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About the area

Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300

What's nearby

  • Jonker Street Night Market - 19 min walk - 1.7 km
  • Malacca River - 4 min drive - 3.8 km
  • Dataran Pahlawan Melaka Megamall - 6 min drive - 4.6 km
  • A Famosa - 6 min drive - 5.3 km
  • Mahkota Parade Shopping Mall - 6 min drive - 4.7 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 9 min drive

Restaurants

  • ‪Floyds Kitchen - ‬11 min walk
  • ‪KFC - ‬9 min walk
  • ‪Qbean - ‬6 min walk
  • ‪Medan Selera Gajah Berang - ‬9 min walk
  • ‪Hooked Cafe - ‬9 min walk

About this property

Swiss-Garden Hotel Melaka

Luxury hotel near Jonker Street Night Market
Located close to Malacca River and St Paul's Church, Swiss-Garden Hotel Melaka provides a terrace, a shopping centre on-site and a coffee shop/cafe. Be sure to enjoy a meal at The Garden Terrace, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and luggage storage
  • 9 meeting rooms, a ballroom and a 24-hour front desk
Room features
All 306 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MYR 46.40 for adults and MYR 29 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Terrace

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference centre (10,656 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 46.40 for adults and from MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
A car is not required for transport to and from this property

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Swiss-Garden Hotel Melaka have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Swiss-Garden Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Garden Hotel Melaka?

Self-parking is free at this property.

What time is check-in at Swiss-Garden Hotel Melaka?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swiss-Garden Hotel Melaka?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Swiss-Garden Hotel Melaka located?

Located in the heart of Malacca City, this luxury hotel is within 2 mi (3 km) of Jonker Street Night Market, Malacca River and Dataran Pahlawan Melaka Megamall. St Paul's Church and Mahkota Parade Shopping Mall are also within 2 mi (3 km).

Swiss-Garden Hotel Melaka Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 663 reviews" "
Rating 8 - Good. 259 out of 663 reviews" "
Rating 6 - Okay. 130 out of 663 reviews" "
Rating 4 - Poor. 62 out of 663 reviews" "
Rating 2 - Terrible. 39 out of 663 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

8/10 Good

YeeVonne, Melaka Tengah

Business traveller, Travelled with partner
Liked: Cleanliness
None
Stayed 1 night in Sep 2024

8/10 Good

M M TAUHIDUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ran, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Tissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oversell good experience
Very good hotel. Very Helpful staff, especially Iman. Others are nice too. Breakfast selection can be Improved.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average
Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.
Stayed 2 nights in Jun 2024

10/10 Excellent

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Everything you’d expect expect from a 4 star hotel! Only thing is the sauna & gym were shared by Swiss garden residences so on weekends it can get quite busy. Some of the equipment in the gym could be better but then again you don’t melaka to spend time in the gym 😂
Stayed 3 nights in May 2024

10/10 Excellent

Yee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.
Stayed 1 night in May 2024

8/10 Good

Hong Siew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4-star hotel in a quiet location
Nice and clean hotel. Overall well maintained. Only issue was the choked floor trap in the shower.
Stayed 1 night in Mar 2024

6/10 Okay

Francisco Javier

Stayed 2 nights in Mar 2024

6/10 Okay

Diane

Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad Ridhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Lift a little bit slow
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall is not bad especially for the shower The room is just alright and hotel staff is nice
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Pillow case not being changed
We check in quite late during CNY vacation and last min choose Swiss Garden to have a good sleep after whole day tiring hanging out, our room is twin bed room, one of the bed when we want to sleep and flip over the pillow, the pillow is dirty with dark spot, and many long hairs. Disspointed to see 4 star hotel with this type of cleaniness. At the end, two of us sleep in another bed as we noticed that quite late on 11.30pm,dont feel the right time to call housekeeping and change room. And, front desk during evening time need to enhance training as dont feel friendly at all during check in time. Others concierge and restaurant staff service is good and friendly and attendive.
Stayed 1 night in Feb 2024

8/10 Good

toon how, singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the view from high floors. dislike the condition of the towels. looked very old and well used. scary
Stayed 2 nights in Feb 2024

8/10 Good

Suffian

Stayed 1 night in Jan 2024

10/10 Excellent

Chan Tak

Stayed 1 night in Jan 2024

4/10 Poor

Farhan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Despite the newly renovated hotel, however the toilet stinks and there’s algae all around the corner. The kids swimming is definitely not a safe place for kids because the tiles were broken, you can see the bits and pieces of tiles floating around and there’s alot of algae on the sides and even on the ground of the swimming pool. Will not recommand the kids swimming pool. Breakfast were not much of choices to choose from but it’s still a wide spread of simple breakfast.
Stayed 2 nights in Jan 2024

6/10 Okay

Deck Pin

Stayed 1 night in Dec 2023

8/10 Good

Sheik Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Stay was nice. We got a executive king room on the 29th floor. Breakfast was a small spread that kept repeating over the days so we got tired of it after a day. Location wise was not bad for the fact that it was a shopping mall on the first floor, with a few eateries and convenience stores 5mins away.
Stayed 3 nights in Dec 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for 2 nights at Swiss-Garden. We are pleased with the hotel overall, customer service are very good, however, the only setback is its noise (loud morning prayer at 5 am) that woke us up every morning without fail. This is a negative impression that would not be pleasant to tourists.
Stayed 2 nights in Nov 2023

8/10 Good

Haled, Changi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra towels are chargeable. Not a big deal but if u are travelling with kids and they only provide 2 towels per room, its a bit morale killer to pay for extra towels. Also, breakfast can be more variety. Other than that, location is great and staff are friendly.
Stayed 2 nights in Nov 2023

6/10 Okay

Grace

Stayed 2 nights in Oct 2023