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Hatten Place Melaka

4.5 star property
Luxury hotel connected to a shopping centre in Malacca City with 3 hot tubs

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Photo gallery for Hatten Place Melaka

Outdoor pool
Aerial view
Property grounds
Property amenity
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Parking included
  • Pool
  • Spa
  • Gym

Room options

Similar properties

Lobby

Rosa Malacca

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, (307)
The price is S$70
includes taxes & fees
5 Mar - 6 Mar
Rosa Malacca
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About the area

Map
Hatten City, Jalan Melaka Raya 23,, Taman Melaka Raya, Malacca City, Malacca, 75000

What's nearby

  • Dataran Pahlawan Melaka Megamall - 20 min walk - 1.7 km
  • Mahkota Parade Shopping Mall - 2 min drive - 2.2 km
  • Hatten Square - 3 min drive - 2.2 km
  • A Famosa - 3 min drive - 2.3 km
  • Jonker Street Night Market - 5 min drive - 3.9 km

Getting around

  • Malacca Intl. Airport (MKZ) - 24 min drive

Restaurants

  • ‪Restoran Baba Ang - ‬11 min walk
  • ‪McQuek's Satay Celup - ‬13 min walk
  • ‪Restaurant Ming Huat - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Jackie Food Court - ‬19 min walk

About this property

Hatten Place Melaka

Luxury hotel near Dataran Pahlawan Melaka Megamall
Located close to Mahkota Parade Shopping Mall, Hatten Place Melaka provides free breakfast, shopping on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Chameleon, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A reception hall, smoke-free property and meeting rooms
  • Concierge services, a lift and a banquet hall
Room features
All 474 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 44-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chameleon
  • Coffeevine

Things to do

  • 3 spa tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Hatten Place Melaka Hotel Malacca
Hatten Place Melaka Hotel
Hatten Place Melaka Malacca
Hatten Place Melaka Hotel
Hatten Place Melaka Malacca
Hatten Place Melaka Hotel Malacca

Frequently asked questions

Does Hatten Place Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hatten Place Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hatten Place Melaka?

Self-parking is free at this property.

What time is check-in at Hatten Place Melaka?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hatten Place Melaka?

Checkout is at noon.

Where is Hatten Place Melaka located?

Located in Hatten City, this luxury hotel is within 1 mile (2 km) of Portuguese Settlement, Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall. Yong Chuan Tian Temple and Sri Muthu Mariamman Alayam Temple are also within 1 mile (2 km).

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Hatten Place Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 422 reviews
Rating 8 - Good. 173 out of 422 reviews
Rating 6 - Okay. 65 out of 422 reviews
Rating 4 - Poor. 27 out of 422 reviews
Rating 2 - Terrible. 15 out of 422 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

TIN FOOK

Stayed 1 night in Feb 2020

10/10 Excellent

hak pang

Stayed 1 night in Feb 2020

10/10 Excellent

WILLIAM E

Great location, great views, quality 4-star accommodations for a 3-star price.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

部屋に入った瞬間少しかび臭いかなと思いエアコンが始動したら気にならなくなりました。 アメニティーは歯ブラシがなかったので持参した歯ブラシを使用。 ドライヤーもありませんでした。 スタッフは皆様優しくて気軽に質問に答えてくれました。 スカイデッキは宿泊客は無料で行けるので、夜の夜景を見に行けて月明りもきれいで美しかったです。
Stayed 2 nights in Feb 2020

6/10 Okay

Jose Lorenzo

Our stay this time. I rate it to 5.
Stayed 1 night in Jan 2020

6/10 Okay

Ho Wei

Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel. Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
So so
The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.
Stayed 1 night in Jan 2020

6/10 Okay

vijay

Disliked: Cleanliness
Dirty toilet and carpet
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Very crowded
Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people. This is just the parking lift to reach lobby, then need to change lift again only reach room.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Worth to stay here
The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.
Stayed 1 night in Jan 2020

10/10 Excellent

Norimah

comfortable hotel & can see fantastic view fm L44
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very disappointing
This hotel is a comedy of errors. Here’s a list of everything that went wrong during our stay: 1. Room: dust on every surface, gunk in the corners, furniture had major scratches all over, bottom of shower curtain had mold-looking stains 2. The roll-down blind in our bathroom was broken and hung on by one hook only, exposing the shower and toilet to anyone in the actual room (the glass wall between bathroom and bedroom is plain glass, not blurred or anything). 3. The “winning” moment: our water boiler looked like it had rust at the bottom so I requested a new one. After calling 3 times, they finally brought one - it smelled strongly of sausage and had actual PIECES OF FOOD stuck on the inside!!! Someone clearly used it to cook and staff didn’t bother looking before handing it over. 4. Location is bad, too far to walk to town. The mall it’s located in is completely empty.
Stayed 1 night in Jan 2020

8/10 Good

Johorean, JOhor

Fast check in Free Wifi Free entrance to sky deck Free Parking Room is clean Swimming Pool is clean and big MBO cinema is same building in the hotel To Jonker Street is 15min by car
Stayed 1 night in Dec 2019

6/10 Okay

Mei Whei

Stayed 2 nights in Dec 2019

4/10 Poor

Falko

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hatten place, a 2 star in 4 star clothing
This is not a hotel that deserves a 4 star rating, let alone the 5 star rating that Hotels.com gives it on their site. For starters, the hotel is far to big for the amount of employees. This resulted first of all in long check in queues. Tho they have 6 check in desks available, they only have staff to man 2 of them. The shortness on staff also is represented in the complete lack of training, which shows throughout the whole stay. When we finally checked in, we were assigned a room that had obviously seen better days. Odd to us, as the hotel looks to be fairly new. Our first complaints about the room were the copious amounts of dust everywhere (thick visible layers), blood on one of the doors (since even after bringing this up with the hotel, the stain wasn’t removed I decided to do so myself), and black mold in the leaky shower. When brought up, they told us they would fix these issues, and, in all fairness, mitigated most listed issues fairly well. However, the complete lack in any training or common sense did result in housekeeping waking us up in the middle of the night to give us the amenities we requested about 4 hours prior. This wouldn’t have been that big an issue if it wasn’t for the pile of bricks with a sheet on top that has to represent a bed and is the most horrendous thing I’ve ever slept on in my whole life. The breakfast was at least included, but the free for all battle royal feeling that had did not make it any better.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Douglas

Liked: Cleanliness
need improve
Location was fine ,there free shutter bus,only thing room not clean and Breakfast so so
Stayed 1 night in Dec 2019

6/10 Okay

MOHD

Liked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant trip..
The bath is dirty.. U can see mud on the toilet bidding, the room is cramped and the bed was not so big n comfort.. Not worth the price and reputation as a new hotel.. Breakfast are the same for two days.. There is a lots to improve..
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Nice hotel for short getaway in Malacca
Nice hotel. Room a bit small even on premium floors. suitable for family of 4. Spacious bathroom. Love the thyme cafe for breakfast. unfortunately not so much choices of food. but the croissants are very delicious. My ad hoc type of hotel. will come again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Struttura nuova sul mare pulizia ottima bini servizi come piscina e sauna
Stayed 1 night in Dec 2019

2/10 Terrible

Ichikawa

Stayed 1 night in Dec 2019

4/10 Poor

Royston

Cold experience.
Booked two rooms but both rooms had cold showers. Had to complaint several times but issues was not resolved. Disappointing. On a positive note the staff was great and helped when I got a flat car battery. Overall average staying experience.
Stayed 3 nights in Dec 2019

8/10 Good

Shahrulnizam

Have 360 Sky View on the top.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Customer service late pickup call Carpet, table cabinet condition not so clean
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Overall ok, but the shower head need to change as the head is spoil hence not so fun showering. Secondly the Aircon need to be fix as too noisy.
Stayed 1 night in Dec 2019