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Straits Settlement Inn

4.0 star property
Luxury inn connected to the convention centre in Malacca City with a nearby private beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Straits Settlement Inn

View from room
Exterior
Interior
Reception
Interior

Reviews

3.0 out of 10

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Classic Suite

In-room safe, iron/ironing board

Family Classic Suite

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Super Deluxe Room

In-room safe, iron/ironing board

Super Deluxe Room

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Standard Room

In-room safe, iron/ironing board

Deluxe Standard Room

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Exterior
Riviera Suites Melaka
Pool
Parking included
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8.0 out of 10, Very good, (29)
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About the area

Map
No.12, Jalan LP2, Taman Limbongan Permai, Malacca City, Malacca, 75200

What's nearby

  • Jonker Street Night Market - 4 min drive - 3.6 km
  • Hatten Square - 6 min drive - 5.2 km
  • A Famosa - 7 min drive - 5.7 km
  • Dataran Pahlawan Melaka Megamall - 7 min drive - 5.9 km
  • Mahkota Parade Shopping Mall - 7 min drive - 5.9 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪Restoran Bollywood Maju Ent - ‬10 min walk
  • ‪Kedai Kopi Kheng Juan Hin - ‬8 min walk
  • ‪Mukmin Jaya Seafood Restaurant - ‬12 min walk
  • ‪Kuih Keria Antarabangsa - ‬16 min walk
  • ‪海南咖啡店 Limbongan Hailam Kopitiam - ‬9 min walk

About this property

Straits Settlement Inn

Luxury upscale inn near Dataran Pahlawan Melaka Megamall
Located close to Mahkota Parade Shopping Mall and Hatten Square, Straits Settlement Inn provides a nightclub, a rooftop terrace and dry cleaning/laundry services. Free WiFi in public areas and a 24-hour business centre are available to all guests.
Other perks at this inn include:
  • Free self-parking
  • Tour/ticket information, concierge services and newspapers in the reception
Room features
All guest rooms at Straits Settlement Inn feature comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Straits Settlement Inn is listed in the 2016 Travel + Leisure 500.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 floor
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee for check-in after 2 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Cleaning fee: MYR 30 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after 2 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Settlement Inn Malacca
Straits Settlement Inn
Straits Settlement Malacca
Straits Settlement Inn Inn
Straits Settlement Inn Malacca City
Straits Settlement Inn Inn Malacca City

Frequently asked questions

Is Straits Settlement Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Straits Settlement Inn?

Self-parking is free at this property.

What time is check-in at Straits Settlement Inn?

Check-in start time: 2 PM; check-in end time: 2:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Straits Settlement Inn?

Checkout is at 12:30 PM. Late checkout is available for a fee (subject to availability).

Where is Straits Settlement Inn located?

Located in the heart of Malacca City, this luxury inn is 2.8 mi (4.5 km) from Dataran Pahlawan Melaka Megamall and 3 mi (4.8 km) from Mahkota Parade Shopping Mall. Hatten Square is 3.2 mi (5.2 km) away.

Straits Settlement Inn Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 17 reviews" "
Rating 8 - Good. 0 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 5 out of 17 reviews" "
Rating 2 - Terrible. 10 out of 17 reviews" "

3.0/10

Cleanliness

3.6/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

4/10 Poor

ymw, kuala lumpur

Liked: Staff & service
Disliked: Cleanliness, room comfort
Quiet location
Very quiet place to stay. Affordable price. But slightly remote.

2/10 Terrible

ahmad, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in better room for RM80
I would not come even i am travelling single after this. Yes I planned for budget hotel. But not with poor services. Cleanliness is out of rank. I found fresh blood stain on my bedsheet. I stayed in dark for the whole night since the bulb blowed and no one come and change it. I bet there is better room available nearby with lower cost.

2/10 Terrible

Mohammad Iswandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no room is my booking
I and family go to hotel and staff is no room is my booking. Cannot recoment for all.

2/10 Terrible

KU IMRAN, kedah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheat
Booking but not stay as there are no room...Hotel.com cheat...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nicholas, malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
near but bad hotel
toilet,bed,table,wardrobe, floor not clean. they even left out contact lense at toilet mirror. aircond not cold at all. no toilet paper.

2/10 Terrible

Lok, Penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
Very bad..as hotel personnel tell me no room and didn't had my reservation n need to stay at toll

4/10 Poor

MOHD NIZAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

ahmad, Johor Bahru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"BOOKING NO. MEANS NOTHING!"
On 1/5/2015 I went to Malacca for a vacation with my family after booking online 2 days earlier (with no booking-fee) for a room in Straits Settlement Inn via Hotels.com. I already called the hotel at 2pm to reconfirm the room availability & they said not to worry they still got rooms. I arrived at 6pm (because the map you show on your web brings us to somewhere else) but unfortunately the receptionist said the hotel is ALREADY FULL! I asked them how come, I already book online; while showing him my booking confirmation no. (8102491098757). They said the no. MEANS NOTHING! (CAN YOU ACCEPT THAT??!) And there’s a system problem and suggest to go to another hotel which costs 3x higher from the room I booked (while probably "just acting" like calling the other hotel to keep us calm & go away). I was VERY UPSET with this incident. We spent our whole night searching for a hotel with reasonable price & service but just disappointed (of course, it's a holiday season). We feel VERY VERY ANGRY & DISAPPOINTED. There is no more option and then we decided just to go back to our hometown. NO VACATION FOR US ON THAT HOLIDAY SEASON. Please don't mess with your guest even though they still not yet pay the booking fee. Or just don't offer a free booking-fee option at all if you cannot fulfil your promise to your guests. FYI this is my first time using hotels.com & I hope this will be the last time too if there's no satisfying reason for hotels.com & Straits Settlement Inn to be come out with.

2/10 Terrible

Cecelia Lee, Ipoh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't believe online booking
They didn't reserved any room for those who has made online booking. So bad services.

2/10 Terrible

rodger, Johor Bahru.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever stayed in.
It was a lousy hotel with few amenities. No coffee making facilities although they advertised on their website. Situated in the outskirts n the Hotel.com agent told us it was within walking distance of Jonker street. The room was bare n window panes broken left empty. The toilet bowl n sink were filthy.

2/10 Terrible

lee, malacca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Dirty n not given the room that we booked for very disappointed. Will never come back. First n last visit

4/10 Poor

Verified traveller

Disliked: Staff & service
a budget hotel
Despite booking a week ahead, hotel rooms oversold when check in at 6pm. Got a substandard room on 1st night but was okay. Water pressure was low.

4/10 Poor

Ong, Singapore

Disliked: Staff & service
Terrible
I paid Rm 110 per night for this 2.5 stars INN for 2 nights(26 - 28 Dec.14) as stated in the website by the INN,Balcony with City view,LCD TV with premium channels,Refrigerator with coffee/tea maker. When arrived at the INN none of the above to be found,no balcony only a normal window with rooftop view and this INN is situated in the village not in the city(3 KM to city) and transport is very poor(bus stop in front of the INN, bus arrived at unspecific time even the hotel staffs couldn't predict,not a single taxi on the road either,every time need to go out you need to call a taxi.When ask about the coffee/tea maker and Fridge the staff said not ready yet.Service is also very poor only one toilet roll and two towel provided not even a slipper, you have to go to the toilet bare footed.Finally, when I make a booking and choose currency of my country but when come to credit card payment it automatically revert to Ringgits at a very poor rate. Please avoid this INN unless you got no choice. Room Tip: Never choose this INN ALSO SEE ANOTHER COMPLAINT IN TRIP ADVISOR FORUM ABOUT THIS INN

6/10 Okay

Regina, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Village stay
Hotel not easy to locate as it is hidden in the outskirt of Malacca town and inside kampung (village). Those who prefer fresh kampung atmosphere will be okay. Staff okay, not much facilities In fact I ask for a place with swimming pool and was told that this place has one. Instead turn out to be budget hotel located in a row of shops and where to build a swimming pool.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Melakka Outside
Beim ersten Zimmer hatte das Badezimmer kein Dach! Es Regnete in Strömen und wir verlangten ein neues Zimmer. wIFI nur in der Lobby. Taxi zur City 15 RM Taxi zum Busterminal 25 RM

2/10 Terrible

Moy Lan, 馬來西亞

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
給差評
有蟑螂，被單、毛巾感覺很髒，廁所是加蓋，就在客廳隔壁，之間相隔的只是一塊隔板。 距離市區有點遠，必須駕車。 不方便搭巴士，和叫計程車。