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Hotel Arenas

2.0 star property
Beachfront hotel for sun and fun

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Photo gallery for Hotel Arenas

Exterior
Bathroom
Front of property
1 bedroom
Living area

Popular amenities

  • On private beach
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Double Room, Balcony, Beach View

1 bedroom

Standard Double Room, Balcony, Beach View

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Malecón Km 2.3, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 5 min drive - 3.2 km
  • Dolphin Discovery - 8 min drive - 4.9 km
  • Maya Water Park - 9 min drive - 5.3 km
  • Maya Chan Beach - 11 min drive - 5.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Machos Bar - ‬6 min walk

About this property

Hotel Arenas

Hotel near Costa Maya Port
Hotel Arenas provides a garden and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • A children's pool
  • Free self-parking
  • A beach club on-site, concierge services and smoke-free property
  • Tour/ticket information
Room features
All guest rooms at Hotel Arenas feature comforts, such as air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Beach club
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Does Hotel Arenas have a pool?

Yes, this property has a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Arenas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arenas?

Self-parking is free at this property.

What time is check-in at Hotel Arenas?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Late check-in is available from 11:30 AM to 1:30 PM for a fee of MXN 300.

What time is check-out at Hotel Arenas?

Checkout is at 11:00 AM.

Where is Hotel Arenas located?

Nestled on the beach, this Mahahual hotel is within 3 mi (5 km) of Mahahual Beach, Maya Chan Beach and Mahahual Lighthouse. Maya Water Park is 2.8 mi (4.5 km) away.

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Hotel Arenas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

JORGE ARAMANDO BALTAZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Es un Hotel pequeño pero cómodo. La ubicación es en una zona donde es la más tranquila de Mahahual. De tu habitación a la playa cruzas la calle a solo 15 mts están las palapas y camastros del hotel. Tranquilidad total y vistas del mar hermosas. (Solo si no hace viento, protégete y huye de los moscos ) El personal es muy atento. Solo recomendaría a la administración del hotel, dar mantenimiento de pintura a las escaleras que te llevan a las habitaciones
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen descanso
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Rosa

No había agua
Stayed 1 night in Dec 2024

10/10 Excellent

Martín Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana en Mahahual

Una estancia maravillosa, atención esmerada de todo el equipo de trabajo del hotel y hacen que tu estadía en este hotel sea algo fabuloso. Todas las instalaciones de playa muy cómodas y funcionales en muy buen estado.
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Stayed 4 nights in Nov 2024

8/10 Good

MA CELIA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche. Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados. Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Stayed 4 nights in Sep 2024

10/10 Excellent

valentin l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.
Stayed 1 night in Aug 2024