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Casa Nostra Motel Mackay

4.0 star property
Motel with free parking, near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Experience the vibrant atmosphere of our reception area, featuring a striking abstract painting and a sleek, minimalist reception desk.
Enjoy a convenient kitchenette with a flat-screen TV, microwave, refrigerator, and coffee maker.
Relax in a serene space with a neatly made bed, desk, and separate sleeping area.
Relax by the serene pool surrounded by a palm tree and a flat-roofed building.
Compact laundry room with a washing machine, dryer, and sink.

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
The current price is S$110
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Ceiling fan
Pillow-top bed
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.5 km
  • Mackay Base Hospital - 3 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪The Coffee Club - ‬20 min walk
  • ‪KFC - ‬9 min walk
  • ‪Hungry Jack's - ‬19 min walk
  • ‪Austral Hotel - ‬18 min walk
  • ‪Red Rooster - ‬18 min walk

About this property

Casa Nostra Motel Mackay

Upscale motel remodelled in 2019 and located near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Caneland Central, Casa Nostra Motel Mackay provides a garden, laundry facilities and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Access to a nearby health club, express check-out and smoke-free property
  • A front desk safe, 1 meeting room and tour/ticket information
Room features
All guest rooms at Casa Nostra Motel Mackay feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Shared bathrooms with showers and free toiletries
  • 55-cm Smart TVs with streaming services and premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 30 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Casa Nostra Motel Mackay?

As of 23 Jul, 2025, prices found for a 1-night stay for 2 adults at Casa Nostra Motel Mackay on 28 Jul, 2025 start from S$109.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Nostra Motel Mackay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nostra Motel Mackay?

Self-parking is free at this property.

What time is check-in at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Casa Nostra Motel Mackay?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Casa Nostra Motel Mackay located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Enertainment and Convention Centre, Caneland Central and Bluewater Lagoon. Mackay Regional Botanic Gardens and Mackay Base Hospital are also within 2 mi (3 km).

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Casa Nostra Motel Mackay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 12 out of 100 reviews
Rating 4 - Poor. 5 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Comfortable and clean.
Stayed 1 night in May 2025

6/10

Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Stayed 1 night in Jun 2025

6/10

Dirty fridge
Stayed 1 night in Jun 2025

6/10

Very ordinary motel would have liked option of food
Stayed 1 night in Jan 2025

4/10

Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025

4/10

Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower…. Probably will never stay there again.
Stayed 3 nights in Apr 2025

10/10

Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Stayed 1 night in Apr 2024

10/10

Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Stayed 1 night in May 2023

10/10

Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

8/10

Clean and well set up for a one night stay
Stayed 1 night in Sep 2022

10/10

Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
Stayed 1 night in Jul 2022

8/10

Nice and clean and tidy for a quick overnight on our way north.
Stayed 1 night in Aug 2022

8/10

Friendly and helpful at reception. Great bed and facilities and very clean
Stayed 2 nights in Mar 2023

6/10

Adequate for the price charged! No complaints!
Stayed 3 nights in Mar 2024

10/10

Lovely night’s sleep in a comfy bed. Thanks!
Stayed 2 nights in Aug 2022

10/10

It is on a very busy road.
Stayed 5 nights in Oct 2023

10/10

I was made to feel very welcome.I used all the amenties that were available.
Stayed 4 nights in Mar 2021

6/10

Property ok staff on duty very ordinary
Stayed 1 night in Apr 2023

4/10

Very noisey place , also insects like ants etc through the room .
Stayed 2 nights in Sep 2023

8/10

Instant hot water, everything worked efficiently, updated interior. Room not serviced daily.
Stayed 4 nights in Sep 2022

2/10

I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

2/10

I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Stayed 1 night in Apr 2024

6/10

Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)

6/10

The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested. The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
Stayed 1 night in May 2023

6/10

I’m not really sure how to review this property. We booked it last minute as a short stop over en route to Airlie so didn’t need it to be anything special. It’s pretty basic but priced well for what it is. The issue that put a dampener on the experience was I guess the service. On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before. The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
Stayed 1 night in Oct 2022