Shangri-La The Marina, Cairns Reviews, Deals & Photos 2025

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Family-friendly Cairns hotel connected to a shopping centre, steps from Reef Fleet Terminal

Choose dates to view prices

Dates

December 2024

January 2025

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Housekeeping

Parking available

includes taxes & fees

17 Jan - 18 Jan,2025

Room options

All rooms

1 bed

2 beds

Showing 28 of 28 rooms

Executive Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
1 King Bed

One Bedroom Suite Twin

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Blackout curtains

58 sq m
Sea view
Sleeps 4
2 Queen Beds

Deluxe Sea View King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Sea View Twin

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
Sea view
Sleeps 4
2 Queen Beds

Executive Marina View Twin

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
Marina view
Sleeps 4
2 Queen Beds

Horizon Club Suite 1 King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Blackout curtains

74 sq m
Marina view
Sleeps 2
1 King Bed

One Bedroom Suite King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Blackout curtains

58 sq m
Bay view
Sleeps 4
1 King Bed

Executive Marina View King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
Marina view
Sleeps 3
1 King Bed

Executive Marina View Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Blackout curtains

50 sq m
Marina view
Sleeps 3
1 King Bed

Deluxe Room King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room Twin

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

33 sq m
City view
Sleeps 4
2 Queen Beds

Horizon Club Room 1 King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

56 sq m
Marina view
Sleeps 2
1 King Bed

Horizon Marina View Room Twin

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Pillow menu

Premium bedding

56 sq m
Marina view
Sleeps 2
2 Single Beds

Horizon Club Twin Room With Marina View

Sleeps 2
2 Single Beds

Horizon Club Marina View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Horizon Club Suite

Sleeps 2
1 King Bed

Deluxe Twin Room

Sleeps 2
2 Double Beds

One Bedroom Suite

Sleeps 2
1 King Bed

Deluxe King Room with Sea View

Sleeps 2
1 King Bed

Executive Marina View Suite

Sleeps 2
1 King Bed

Deluxe King Room

Sleeps 2
1 King Bed

Executive King Room with Marina View

Sleeps 2
1 King Bed

Executive Marina View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Twin Room with Sea View

Sleeps 2
2 Queen Beds

Horizon Club King Room with Marina View

Sleeps 2
1 King Bed

Executive Twin Room with Marina View

Sleeps 2
2 Queen Beds

Executive Suite

Sleeps 2
1 King Bed

One Bedroom Twin Suite

Sleeps 2
2 Queen Beds

Similar properties

Pool

Spa

Free WiFi

Restaurant

includes taxes & fees

14 Jan - 15 Jan,2025

About the area

Pierpoint Road, Cairns, QLD, 4870

What's nearby

Cairns Marlin Marina - 4 min walk
Cairns Esplanade - 4 min walk
Esplanade Lagoon - 5 min walk
Reef Fleet Terminal - 5 min walk
Cairns Central Shopping Centre - 12 min walk

Getting around

Cairns Station - 17 min walk
Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

‪Rattle N Hum - ‬5 min walk
‪Salt House - ‬4 min walk
‪Howlin' Jay's - ‬3 min walk
‪Hilton Executive Lounge - ‬5 min walk
‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade

Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
Express check-out, express check-in and a ballroom
A front desk safe, wedding services and a lift
Guest reviews say great things the breakfast, helpful staff and location

Room features

All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.

More conveniences in all rooms include:

Egyptian cotton sheets and rollaway/extra beds (surcharge)
Bathrooms with free toiletries and hairdryers
42-inch HDTVs with premium channels
Balconies, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Covered parking on site (AUD 30 per day; includes in/out privileges)
Covered valet parking on site (AUD 35 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Private picnics
Snack bar/deli

Restaurants on site

The Backyard

Family friendly

Children's pool
Fenced pool
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

18 meeting rooms
24-hour business centre
Computer station
Conference centre (4,456 square foot of space)

Outdoors

Garden
On the bay
On the boardwalk/promenade
Picnic area
Pool loungers
Pool umbrellas
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Bathroom emergency pull cord
Fixed shower seat
Grab bar in shower (80 centimetre high)
Grab bar near toilet (96 centimetre high)
Height-adjustable showerhead
Lift (110 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

5 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch LCD TV with premium cable/satellite channels
Pay films

Food and drink

Electric kettle
Limited room service
Minibar
Refrigerator
Tea bags/instant coffee

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 100.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
Covered self-parking fee: AUD 30.00 per day (in/out privileges)
Valet parking fee: AUD 35.00 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 100.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Pool access available from 6:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina

Shangri-La Hotel Marina Cairns

Shangri-La Marina Cairns

Shangri-La Marina Hotel

Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Shangri La Hotel The Marina

Shangri La The Marina, Cairns

Shangri-la The Marina, Cairns Hotel

Shangri-la The Marina, Cairns Cairns

Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 17 Jan,2025 start from S$218.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self-parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

Shangri-La The Marina, Cairns Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Li

Travelled with family

15 Dec,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location is great and within all the amenities. The staff is very friendly and highly recommended

Stayed 3 nights in Dec 2024

10/10 Excellent

Ning

13 Dec,2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

10/10 Excellent

Jane

11 Dec,2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Jen

9 Dec,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

8 Dec,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Diane Elizabeth

7 Dec,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location right on the Marina. Watch the Reef boats, the cruise ships and right next door to the lagoon

Stayed 5 nights in Nov 2024

10/10 Excellent

Marla

Travelled with partner

3 Dec,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is outstanding and the restaurant is superb. The property is gorgeous. There was not enough space to hang damp towels or damp swimsuits and stingersuits, but we were given fresh towels whenever we requested them. There were two screws sticking out of the bathroom wall that looked like they may have held up a towel rack.

Stayed 4 nights in Nov 2024

10/10 Excellent

Paul, North Sunshine

Travelled with partner

3 Dec,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great room and even better staff. Very close to everything making it easy to get around and explore.

Stayed 4 nights in Nov 2024

8/10 Good

fatmata

27 Nov,2024

The location is outstanding and the breakfast buffet was good

Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner

18 Nov,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay. B

Stayed 2 nights in Nov 2024

8/10 Good

Hilary

Travelled with partner, Travelled with group

18 Nov,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay. The hotel is in a great position and we had a marina view room. There was an over the bath shower in our room which was awkward to get in and out of. Beds were comfortable. Pool area was well laid out, plenty of loungers but is definitely in need of a refresh

Stayed 4 nights in Nov 2024

8/10 Good

noel

14 Nov,2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Marilyn, Georgetown

13 Nov,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

8/10 Good

Chen

Travelled with family

13 Nov,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Janet is great, helped us with changing bed sheets at night, fast check out. She cares about guest requests and always reponds quickly.

Stayed 3 nights in Nov 2024

10/10 Excellent

Isaac

Travelled with partner

12 Nov,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, staff were excellent, room was massive, pool was great. Certain parts of the hotel were slightly dated but other than that it was fantastic. Location was perfect, only 5 minute walk from everything. Would highly recommend.

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

1 Nov,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Itsitsxittzktzfo

Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

29 Oct,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Sam

24 Oct,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay at the hotel. The staff were amazing and very friendly and helpful. I’d say the hotel areas seemed a little bit dated but the room its self was clean and modern. It was a nice stay but I’ve had better 5* for the price

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

23 Oct,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone at the hotel went out of their way to be pleasant and helpful. We had an excellent room which we had upgraded when offered to bid for it. The view was spectacular and we enjoyed the activity of the harbour. Access to the hospitality lounge made life easier for breakfast and drinks and canapes later in the day. Car parking was taken care of by valet parking. An easy hotel to stay in. There was nothing we disliked.

Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

13 Oct,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the best stay!! The staff were amazing, the room was just perfect and everything was great. Thank you!!!!!

Stayed 4 nights in Oct 2024

10/10 Excellent

Danni

Travelled with family

13 Oct,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location!

Stayed 3 nights in Oct 2024

2/10 Terrible

Heather

2 Oct,2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was awake every night because my room was next to a conference :(

Stayed 3 nights in Sep 2024

8/10 Good

Victoria

29 Sept,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Sep 2024

8/10 Good

jann

21 Sept,2024

Liked: Cleanliness, staff & service, property conditions & facilities

Having a garden room no windows so could not open doors for fresh air.

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

17 Sept,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There for relax, enjoying warmth & facilities

Stayed 6 nights in Sep 2024

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Shangri-La The Marina, Cairns

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

Reviews

Excellent

Popular amenities

Room options

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for One Bedroom Suite Twin

One Bedroom Suite Twin

Highlights

View all photos for Deluxe Sea View King

Deluxe Sea View King

Highlights

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin

Highlights

View all photos for Executive Marina View Twin

Executive Marina View Twin

Highlights

View all photos for Horizon Club Suite 1 King

Horizon Club Suite 1 King

Highlights

View all photos for One Bedroom Suite King

One Bedroom Suite King

Highlights

View all photos for Executive Marina View King

Executive Marina View King

Highlights

View all photos for Executive Marina View Suite

Executive Marina View Suite

Highlights

View all photos for Deluxe Room King

Deluxe Room King

Highlights

View all photos for Deluxe Room Twin

Deluxe Room Twin

Highlights

View all photos for Horizon Club Room 1 King

Horizon Club Room 1 King

Highlights

View all photos for Horizon Marina View Room Twin

Horizon Marina View Room Twin

Highlights

View all photos for Horizon Club Twin Room With Marina View

Horizon Club Twin Room With Marina View

View all photos for Horizon Club Marina View Room

Horizon Club Marina View Room

View all photos for Horizon Club Suite

Horizon Club Suite

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for One Bedroom Suite

One Bedroom Suite

View all photos for Deluxe King Room with Sea View

Deluxe King Room with Sea View

View all photos for Executive Marina View Suite

Executive Marina View Suite

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Executive King Room with Marina View

Executive King Room with Marina View

View all photos for Executive Marina View Room

Executive Marina View Room

View all photos for Deluxe Twin Room with Sea View

Deluxe Twin Room with Sea View

View all photos for Horizon Club King Room with Marina View

Horizon Club King Room with Marina View

View all photos for Executive Twin Room with Marina View

Executive Twin Room with Marina View

View all photos for Executive Suite

Executive Suite

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite

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