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Sanctuary Hotel

3.0 star property
Eco-certified hotel connected to a shopping centre in Luang Prabang with a full-service spa

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Photo gallery for Sanctuary Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (USD 15 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Unesco

Balcony view

Suite Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

Premium bedding, minibar, in-room safe, desk

Suite Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Room 1 Double bed

Premium bedding, minibar, in-room safe, desk

Suite Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Suite Unesco

Premium bedding, minibar, in-room safe, desk

Double Suite Unesco

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • Morning Market - 8 min walk - 0.7 km
  • Royal Palace Museum - 10 min walk - 0.9 km
  • Royal Palace - 10 min walk - 0.9 km
  • Night Market - 11 min walk - 1.0 km
  • Phousi Hill - 13 min walk - 0.9 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive

Restaurants

  • ‪Indigo Cafe - ‬5 min walk
  • ‪Night Market Street Food - ‬6 min walk
  • ‪Joma Bakery Café - ‬6 min walk
  • ‪Break for a Bread - ‬3 min walk
  • ‪Redbul Bar - ‬6 min walk

About this property

Sanctuary Hotel

Eco-certified hotel near Morning Market
Located close to Wat Mai and Royal Palace, Sanctuary Hotel provides a terrace, an art gallery on-site and a coffee shop/cafe. Indulge in a body treatment, a massage and a body scrub at the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, concierge services and massage treatment rooms
Room features
All guest rooms at Sanctuary Hotel have thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning.
More amenities include:
  • Turndown services and slippers
  • 32-inch flat-screen TVs with premium channels
  • Tablet computers, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Lao, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

Does Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sanctuary Hotel?

Checkout is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Luang Prabang, this spa hotel is within a 10-minute walk of Wat Mai and Morning Market. Royal Palace and Night Market are also within 15 minutes.

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Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 120 reviews
Rating 8 - Good. 29 out of 120 reviews
Rating 6 - Okay. 10 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Wonderful - we’ve stayed in many hotels in SE Asia, and this is the best so far.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Very beautiful architecture and friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Eco friendly hotel ideally situated in Luang Praba
Due to an admin error on my part we arrived a day earlier than expected, the staff were very helpful and managed to get us into our rooms without any fuss. The hotel is beautiful, centrally located and the staff are very helpful. We had massages in the spa on a couple of days and again the staff were excellent. I cannot recommend this hotel enough.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

The hotel was near from sightseeing spot. It was also good service and nice hospitality.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kevin

Loved it
The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Stayed 3 nights in Jul 2024

10/10 Excellent

DIEGO ESCUAL

Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
Stayed 3 nights in Jul 2023

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Quality Accomodation, centrally located
Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
Stayed 3 nights in Mar 2024
This review was submitted before 2018 and has not been verified.

8/10 Good

tuck chan

Pleasant,good location, neighboring property was noisy & it may be a concern to some but I did not mind. Staff very pleasant & helpful.

10/10 Excellent

Marie

Magnifique
Superbe hotel, bien situe tout pres du Night Market, centre ville a pied. Accueil tres sympathique.
Stayed 3 nights in Nov 2024

10/10 Excellent

ILKYU

Stayed 2 nights in Nov 2024

10/10 Excellent

Tatsuya

Stayed 3 nights in Apr 2024

10/10 Excellent

Shouthzen

Excellent emplacement, proche de tout, personnel à l’écoute, et l’hôtel au top! Petit déjeuner extra.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mats

Väldigt nöjda
Vi hade 5 fantastiska dagar på hotellet. Ligger centralt. Har bra mat. Bra service. Hotellet ger verkligen en känsla av att man är i Laos.
Stayed 5 nights in Dec 2023

6/10 Okay

Mai

Stayed 2 nights in Oct 2023

10/10 Excellent

BYONG CHUL

자연친화적인 호텔
호텔 정원과 연못등 자연친화적인 분위기가 너무 조앗어요! 조식훌륭합니다 수영장이 너무작앗어요 무료 바이크빌려서 아침에 매콩강 주변을 달렷어요 탁발하는 거리도 도보 10분 너무 조앗어요
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2023

10/10 Excellent

john

Sanctuary stay
Really enjoyed my stay at the Sanctuary hotel. Centrally located and easy walking distance to most of the quarter restaurants and downtown sites. The Viewpt is a little more of a walk. Room was smallish but liked the balcony which was nice for hanging out. Pool area was clean and enjoyable. Breakfast and staff response was outstanding. They fumigate your room in the evenings from what i can tell (ultimately your choice but you need to tell them if you dont want it)....never had a mosquito prob whatsoever but i could see how you could if you left your balcony doors open for an extra length of time. Price paid for having such beautiful grounds and pond area. Would most definitely stay here again!!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

The property is only a few minutes walk to everywhere you would like to go as in river old town cafes etc.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Very nice Garden, the whole Hotel is created like a small Village, the Staff is very friendly and helpfully..close to the Night Bazar and the World Heritage Side, many Restaurants around, the Restaurant in the Hotel itself is vety good with reasonable Prices
Stayed 1 night in Nov 2019

10/10 Excellent

James

Well worth treating yourself. Great experience.
We originally only planned to stay for 3 nights but extended an additional 3 nights as were so relaxed and enjoyed our stay. The staff, although English not always up to scratch, can't do enough to help and followed up quickly when we had queries. We booked a tour and had a private car and driver from the hotel who looked after us at beautiful waterfalls, bear sanctuary and butterfly farm. We spent several sessions by the pool which is clean and luxurious sun loungers with service from the bar at the ring of a bell... literally! Breakfast, which was included, was a la carte and very tasty. We had a Laotian tasting platter and dinner one evening too, which were high quality but much more expensive than the great food you can get just round the corner in the main area of restaurants and bars. The hotel is a short walk from several temples including the national museum and royal palace. Make sure you walk to the top of Phousi Hill at sunset; breathtaking views. We would definitely stay again and have, in fact, booked at their sister hotel in Pak Beng as part of the 2 day boat tour to the Thai border the hotel helped us book.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ariana

Awesome Sanctuary
Hotel Sanctuary was amazing! Their friendly staff, perfect location, affordable price and overall gentle vibe was very much appreciated. I would recommend to all and would definitely stay again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Für ein 3 Sterne Hotel absolut hervorragend. Von der Zahnbürste bis zum Regenschirm gibt es alles auf dem Zimmer. Tolle Lage alles zu Fuß erreichbar. Wunderschöne Anlage mit sehr freundlichem Personal. Frühstück für Asien auch absolut OK. Fazit jederzeit wieder.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
お部屋はとても綺麗に清掃しているが、交換したタオルに茶色いシミがついていたり、洗濯はしているのはわかるが使いたくなかった。 スイートに泊まって、あのタオルはないです。 今回は、工事の音も気になりました。オフシーズンだから仕方なかったのかな。 部屋の広さ以外、スイート感はなく、ガーデンビューといっても隣の家が丸見えなだけ、次回はスタンダードで十分だと思った。 ホテルの立地、お庭の雰囲気はとても良かったです。
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Overall, there was too much difference between good and bad staff. If you train all staff, it will be a great hotel. As we are working on pool and hotel ridge roof now, there is noise from 7 am and is until September. Because of that return trip, there is a free airport transfer offer. Thank you very much!
Stayed 2 nights in Jun 2019