6/10 Okay
John, Hollywood
Travelled with partner
30 Dec,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I honestly wanted to love it, but it was just ok.
What we liked: We loved the beach restaurant. Thought the food was good there. Good vibe too. The Over the Moon rooftop looked awesome. Really well done. Food in the Oyster restaurant was pretty good. Service was VERY nice. Everyone was smiling and friendly.
The Bad: To start with, the walls on the way to the rooms are a mess. Big pieces of paint missing on a black wall is pretty easy to see and easier to fix. Tons of them everywhere. Not sure why this was allowed to happen
We rented a room with a "pool" and then a private villa with pool access also . Not sure what to say here. The pools come up to your knees. Maybe just above your knees but I have never seen a pool so shallow before. You definitely can't swim in them. You can wade around but that is it. Disappointing considering I booked here just for that reason.
Lastly, the room service food was very off. I guess it is the Western food they struggled with but we spent $60 on a floating breakfast for two that was almost iun-eatable and I ordered a dish with potatoes one night and the potatoes were almost raw.
I am not a complainer, but just being honest. I give this a 3 star experience.
John
Stayed 2 nights in Dec 2024