2/10 Terrible
Toni
Travelled with family
1 Jul,2024
Disliked: Cleanliness, amenities, property conditions & facilities
So upon arrival the office was closed & a sign stated “Closed” I’ve always stayed at this hotel since my son began attending UC Merced almost 4 years ago. This time was different, the hotel was dirty but most importantly UNSAFE. My son & daughter were with me & there were a few people walking around the parking lot, a guy looked in our room as he walked by, knocked on a room door upstairs & then proceeded to walk back by look in our room again. The room smelled like smoke, I asked to be changed but then a homeless woman tried to go in the laundry woman with her bag of clothes & the office clerk had to go and kick her out. I went to call the front office & there was no phone cord it was just the phone which tells me that if I did need help I wouldn’t be able to get any. My kids & I immediately got out of there. The young man, i believe the owners son, cancelled my room. I’ve never had issues but this time it was completely unsafe for me & my family.
Toni
Stayed 1 night in Jun 2024