2/10 Terrible
Rachael
Business traveller
21 Oct,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE!!! To begin, I had booked and paid in full the hotel room under mine and my guests name. My guest was going to be there earlier than I was going to make it. They would not allow him to check in with the 100$ cash deposit without me. So he had to wait for a couple hours for
My arrival. Upon arrival I paid the deposit and we were given 1 key card for the night. When I asked for an extra they said no.
Then when we got to the room the room was dirty. The most troubling part of the cleanliness was the comforter. It had white pasty stains all over it. When we asked to be moved to another room, the one they had available was worse. When we went to get ice for our drinks we were surprised to see that we had to pay for our ice. There was items in the fridge already no doubt from the last patrons who had stayed in there. Sleep was not an option due to the high amount of activity throughout the place. There were few channels available on the tv and when getting my deposit back they requested my signature before giving me my money. I had to request to see the money upfront before I signed it and it was like making an illegal transaction. My guy was worried about leaving me there when he had to leave early and I was a little uneasy myself. Needless to say we won’t go there again.
Rachael
Stayed 1 night in Oct 2024