Iberostar, Lappei hotels

"Beautiful hotel, staff are so friendly and helpful. Facilities great, hotel feel is laid back and luxurious but not fussy. Very clean and beautifully kept grounds. Location is great 30 minute walk to beautiful little town Panormo which has plenty restaurants, bars and a few shops. 30 minute drive into the city of Rethymno. I highly recommend this hotel for a relaxed base to explore Crete, we stayed for 1 week and felt we could have easily stayed another few days. "

"We loved our stay at the Blue Elephant. The property itself is lovely, with a lovely pool that has a gorgeous view, the rooms are spacious with everything you need. We had a shared plunge pool and loved it. We never saw our neighbours who we shared it with. The staff were also fantastic, with a special shout out Kostas and Emiliano at the pool restaurant and bar area. Penny at reception was also very helpful. Everyone we encountered was friendly and lovely. There were only a few things on the very small con list and that is while the breakfast buffet was lovely, it was exactly the same everyday, no variarion at all and the milk area was kept out in a fairly warmish area - if they'd put the milk in ice that would be great! But honestly, those were small things. The town of Almyrida is lovely, with everything in walking distance. Lots of great restaurants with friendly and lovely employees. Just note that if you have a mobility impairment there is a fairly steep hill from the main drag to the hotel. It would not be an easy walk to get up. We will definitely be back, it's one of the loveliest hotels we've stayed at."

"Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it."

"Lovely hotel and staff. Rooms were cleaned regularly, air con worked perfectly and it was generally an all round joy to stay there. "

"We were two families with 3 kids ages, (2) ages 7 and 9. We loved the pool, access to the ocean, the kids club and nightly entertainment. There was also a mini mart on site in case tou need souvenirs or forgot to bring a swimsuit. We also used the spa for a body scrub, massage and my little one got a chocolate massage which she loved. The spa was great. We upgraded to the higher drinks option, we got bottled water, bottled wine, extra toiletries and robes with slippers. The desserts were great, there was wine and beer on tap. The crepes were great. I personally didn’t like the food on the buffet, it looked great but compared to what Greek food taste like everywhere this was a disappointment. There was also a restaurant close by walking distance less than 2 minutes with another beach in case you wanted something different. Overall a good stay. "

"Beautiful hotel and service was fantastic in every part of the hotel except for the buffet. There were a lot of staff but always had to call someone to the table to either get a drink or set the table. Also, ordered drinks that never came. This happened on multiple occasions. Other than that, the hotel service was impeccable. I would highly recommend. "

"Loved this place, staff, buffet"

"A fantastic location with an expansive patio/pool complex, good restaurant/bar, and a friendly, knowledgeable staff that speak English."

"I would not rate this property 4 stars. The ‘all inclusive’ was very limited. The dining area is very small with only a few choices at meal times. The walk to the beach was unpleasant. The hotel is on a noisy main road. I think the pictures are not a realistic reflection of how the hotel looks"