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The Ritz-Carlton, Lake Tahoe

5.0 star property
Luxurious ski resort with ski-in/ski-out access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Lake Tahoe

Private kitchen
Exterior
Living room
Premium bedding, pillow-top beds, in-room safe, desk
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Hot tub
The price is S$1,632
includes taxes & fees
20 Jan - 21 Jan,2025

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Room, 1 King Bed, Fireplace, No View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Fireplace, No View

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Fireplace, No View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Fireplace, No View

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Mountain View Corner King, Larger Guest room, 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Corner King, Larger Guest room, 1 King

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace (Mobility Accessible, Roll-in Shower)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Room, 1 King Bed, Non Smoking, Fireplace (Mobility Accessible, Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for 4-Bedroom Penthouse, 4 Bedroom Residence, Mountain view, Tub

Living room

4-Bedroom Penthouse, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 317 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 3 Queen Beds

View all photos for Alpine King Room, Guest room, 1 King, Fireplace

Premium bedding, pillow-top beds, in-room safe, desk

Alpine King Room, Guest room, 1 King, Fireplace

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View King Room, Guest room, 1 King, Mountain view

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View King Room, Guest room, 1 King, Mountain view

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Alpine Queen Room, Guest room, 2 Queen, Fireplace

Premium bedding, pillow-top beds, in-room safe, desk

Alpine Queen Room, Guest room, 2 Queen, Fireplace

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Queen Room, Club lounge access, Club Guest room, 2 Queen

Premium bedding, pillow-top beds, in-room safe, desk

Club Queen Room, Club lounge access, Club Guest room, 2 Queen

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • 44 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Queen Room, Guest room, 2 Queen, Mountain view

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Queen Room, Guest room, 2 Queen, Mountain view

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 44 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Valley View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Valley View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Fireplace (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Fireplace (Mobility Accessible, Tub)

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Mountain View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Signature Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 157 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace

Living room

2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 151 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed

View all photos for 3-Bedroom Residence, 3 Bedroom Residence, Valley view

Living room

3-Bedroom Residence, 3 Bedroom Residence, Valley view

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 173 sq m
  • Sleeps 8
  • 1 Double Bed

View all photos for 3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

Premium bedding, pillow-top beds, in-room safe, desk

3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 179 sq m
  • Sleeps 8
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 1 Double Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Balcony

37-inch flat-screen TV with digital channels, TV

Room, 1 Double Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 220 sq m
  • Mountain view
  • Sleeps 9
  • 1 Double Bed

View all photos for 2-Bedroom Residence, 2 Bedroom Residence, Mountain view

Living room

2-Bedroom Residence, 2 Bedroom Residence, Mountain view

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 150 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed

View all photos for Pure (R) Wellness Queen, Pure (R) Wellness Guest room, 2 Queen

Premium bedding, pillow-top beds, in-room safe, desk

Pure (R) Wellness Queen, Pure (R) Wellness Guest room, 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 44 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for 4-Bedroom Residence, 4 Bedroom Residence, Mountain view, Tub

37-inch flat-screen TV with digital channels, TV

4-Bedroom Residence, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 317 sq m
  • Mountain view
  • Sleeps 9
  • 1 Double Bed

View all photos for Pure (R) Wellness King, Pure (R) Wellness Guest room, 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Pure (R) Wellness King, Pure (R) Wellness Guest room, 1 King

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
13031 Ritz Carlton Highland Court, Truckee, CA, 96161

What's nearby

  • Northstar California Resort - 1 min walk
  • Big Springs Express Gondola - 10 min drive
  • Northstar-at-Tahoe Resort Golf Course - 10 min drive
  • Donner Lake - 19 min drive
  • Palisades Tahoe - 33 min drive

Getting around

  • Truckee Station - 15 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 12 min drive

Restaurants

  • ‪The Lodge at Big Springs - ‬9 min drive
  • ‪Gar Woods - ‬20 min drive
  • ‪Jax at the Tracks - ‬14 min drive
  • ‪Fifty Fifty Brewing Co. - ‬13 min drive
  • ‪Moody's Bistro Bar & Beats - ‬15 min drive

About this property

The Ritz-Carlton, Lake Tahoe

Luxury family-friendly resort near Northstar California Resort
At The Ritz-Carlton, Lake Tahoe, you can look forward to a terrace, shopping on-site and a firepit. Hit the slopes at this resort, offering ski-in/ski-out access, downhill skiing and cross-country skiing. Indulge in a facial, a deep-tissue massage and a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Californian cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include snow tubing, snowshoeing and snowboarding. Stay connected with free wired Internet, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this resort include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Limo/town car service, local cuisine breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, a children's club (surcharge) and a TV in reception
  • A banquet hall, a bike cleaning area and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries, deep-soaking baths and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and recycling

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Limo/town car service
  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:30 AM for a fee: USD 20 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Blue
  • Highlands Bar
  • Manzanita
  • The Backyard Bar & BBQ
  • The Living Room

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle shuttle
  • Bicycle storage
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Mountain biking
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Fenced pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 489,133 square feet of conference space

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 120 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 72.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Shuttle service
  • Ski storage
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 75 per person
  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 40 per day
  • Rollaway bed fee: USD 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Tahoe Ritz-Carlton
Ritz-Carlton Lake
Ritz-Carlton Lake Tahoe
Ritz-Carlton Lake Tahoe Hotel Truckee
Ritz-Carlton Lake Tahoe Truckee
Ritz-Carlton Tahoe
Tahoe Ritz-Carlton
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Lake Tahoe Hotel Truckee
The Ritz Carlton Lake Tahoe
The Ritz Carlton, Lake Tahoe
The Ritz-Carlton, Lake Tahoe Resort
The Ritz-Carlton, Lake Tahoe Truckee
The Ritz-Carlton, Lake Tahoe Resort Truckee

Frequently asked questions

Does The Ritz-Carlton, Lake Tahoe have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Ritz-Carlton, Lake Tahoe?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Lake Tahoe on 20 Jan,2025 start from S$1,632.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Lake Tahoe pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Lake Tahoe?

Valet parking is available for USD 60 per night.

What time is check-in at The Ritz-Carlton, Lake Tahoe?

Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Lake Tahoe?

Checkout is at 11:00 AM.

Where is The Ritz-Carlton, Lake Tahoe located?

Located in the mountains, this ski-in/ski-out resort in Truckee is within 12 mi (20 km) of Northstar California Resort and Cal Neva Casino, and close to winter sports, such as sledging and snowmobiling. Donner Memorial State Park and Donner Lake are also within 16 mi (25 km).

The Ritz-Carlton, Lake Tahoe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 537 reviews" "
Rating 8 - Good. 90 out of 537 reviews" "
Rating 6 - Okay. 55 out of 537 reviews" "
Rating 4 - Poor. 23 out of 537 reviews" "
Rating 2 - Terrible. 11 out of 537 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda-Abundio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t praise the staff enough, some of the best we’ve ever encountered. Extremely personable and attentive. Everyone went above and beyond! Gorgeous hotel and room. Amazing amenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The place was beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

Li

Stayed 4 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.
Stayed 2 nights in Jul 2024

6/10 Okay

Teri

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Small balconey
It was so small you could not even walk out on it.
Stayed 1 night in Jul 2024

10/10 Excellent

Byron

Stayed 3 nights in Jul 2024

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Highly recommended for anyone or family
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

William Bert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
Stayed 4 nights in Jun 2024

10/10 Excellent

Sheri

Stayed 2 nights in May 2024

10/10 Excellent

Hripsime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
Stayed 2 nights in May 2024

10/10 Excellent

Jaskaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our stay, and it was the best service ever.
Stayed 2 nights in May 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

hamed

Stayed 2 nights in May 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
The property is beautifully designed and appointed. Unfortunately, during our stay, extensive remodeling was being done in multiple places, with multiple areas blocked off, making it difficult to get from place to place. It seems they could have done just one place at a time. And the room service charges were absolutely ridiculous, with the add-on charges for delivery, etc. more than doubling the base prices, which were already high.
Stayed 2 nights in May 2024

10/10 Excellent

Jing

Stayed 1 night in Apr 2024

10/10 Excellent

vitaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our anniversary and the staff went beyond our expectations, from little gift surprises to everyone being super nice and always helpful. Our 3rd trip here and will definitely be coming back again soon.
Stayed 2 nights in Apr 2024

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
Stayed 2 nights in Apr 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the staff needs more experience and level of service of a Ritz Carlton, they do not attend correctly at any Food and Beverage center, the worst being the Lobby.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sergei, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Paul

Travelled with family
Disliked: Amenities
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Stayed 1 night in Jan 2024

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient ski in ski out. Excellent ski valet.
Stayed 3 nights in Dec 2023

6/10 Okay

Kathleen

Stayed 4 nights in Dec 2023