Banyan Tree, Laguna hotels

"Love the property. We stayed in one of the renovated pool villas which was nicely done. We could see some parts of the resort needs renovation and updating. Warm and welcoming service. Housekeeping a little inconsistent and can be improved. Restaurant bookings also can be managed better. There could more choices of outlets for lunch and due to CNY, breakfast was a little chaotic, maybe open up one more outlet to accommodate the overflow of guests during breakfast? Beautiful setting and grounds....

"Excellent facilities and super convenient location for going to the beach and easy walking to main shopping areas. Staff is very friendly and helpful. We enjoyed the breakfast, lots of options and never had any issues with finding the tables etc. Would definitely come back. "

"A beautiful resort, with wonderful service from the staff, and the villas are exceptional - you can lose yourself in them forever! I'll be back here. The differentiator, in my view, is the amazing service."