8/10 Good
sonya
8 Nov,2024
Liked: Staff & service, property conditions & facilities
Staff was friendly and accommodating. The view from the outdoor restaurant was quite lovely. I appreciated the complimentary sparkling wine given at check-in. We did not like the first room we were given. It was on the end, on the second floor and I didn’t love the view. Also, there were so many flying bugs on the patio of our first room that we couldn’t even go out there. We attempted to open the door and were a bit swarmed with the flying bugs. I realize the property sits on a waterfront, but I do think a little bit more attention needs to be paid to trying to keep flying bugs away from the patio door. Staff was kind enough to move us to a different room, but unfortunately, there was an up charge for me to move to that room. Also the pool, though very warm, was definitely not as clean as we would’ve liked. I also think it would be helpful to have more specific written instructions in the room on lighting the gas fireplace. The grassy area in front of our room on the first floor was oddly wet. Soaking wet, like marsh, like when we walked on it we could actually feel the water almost through our shoes. The happy hour sliders were tasty and the fire pits were a nice touch.
sonya
Stayed 1 night in Nov 2024
