Le Parc des Fées

3.0 star property
Family-friendly hotel with sauna and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Parc des Fées

Exterior
Room amenity
Reception
Bar (on property)
Hypo-allergenic bedding, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Comfort Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
107 Quai Maréchal Fayolle, La Bourboule, Puy-de-Dome, 63150

What's nearby

  • Fenestre Park - 3 min walk - 0.3 km
  • Grands Thermes Baths - 4 min walk - 0.3 km
  • Thermes du Mont-Dore - 7 min drive - 7.2 km
  • Sancy Cable Car - 12 min drive - 11.1 km
  • Mont-Dore Station - 13 min drive - 9.9 km

Getting around

  • Mont-Dore Station - 9 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 63 min drive

Restaurants

  • ‪Le Galapagos - ‬6 min walk
  • ‪Café de Paris - ‬7 min walk
  • ‪Le Capucin - ‬12 min drive
  • ‪Le Salon du Capucin - ‬14 min drive
  • ‪Le Cyrano - ‬3 min walk

About this property

Le Parc des Fées

Family-friendly hotel by the river
Consider a stay at Le Parc des Fées and take advantage of an adjacent golf course, a playground and an arcade/games room. Active travellers can enjoy rafting at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment or a massage. The on-site French cuisine fine-dining restaurant, Les Secrets d'EPONA, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a library and car hire on-site.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and express check-out
  • Express check-in, a lift and smoke-free property
Room features
All guest rooms at Le Parc des Fées offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 82-cm LCD TVs with cable channels
  • Heating, housekeeping and desks

Languages

French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Bar de la Belle Epoque
  • Les Secrets d'EPONA

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • On a river

Spa

  • Body treatments
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • 82-cm LCD TV with cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 7 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 16 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Parc Fées La Bourboule
Le Parc des Fées Hotel
Hotel Le Parc des Fées
Le Parc des Fées La Bourboule
Le Parc des Fées Hotel La Bourboule

Frequently asked questions

Is Le Parc des Fées pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Le Parc des Fées?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Le Parc des Fées?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Le Parc des Fées?

Checkout is at 11:00 AM.

Where is Le Parc des Fées located?

This family-friendly La Bourboule hotel is located on the riverwalk, within a 5-minute walk of Auvergne Volcanoes Regional Nature Park, Fenestre Park and Grands Thermes Baths. Banne d'Ordanche and Mont-Dore Station are also within 6 miles (10 km).

Le Parc des Fées Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 8 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
lovely friendly helpful staff, and the gentleman that was on reception when we arrived was most welcoming cheerful and spoke excellent English. the hotel is well located 2 mins walk to shops restaurants and bars and the town itself is about 10 min drive to ski slopes. the hotel was clean comfortable and charming with a superb restaurant, some parts in need of a little up-dating but overall depicts its architectural decade, and the musical entertainment and free aperitif was most enjoyable!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant . People at the reception very extremely friendly and helpful .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La bouboule (Auvergne) city centre Hotel des Fées
Very friendly hotel with great location in a quiet location the hart of the town which is itself located in a fantastic area. Attention to details gives to the hotel a personnal touch (children play room, silent hydrolic lift, signed art in various places) which is very pleasant. The high end TV-entertainment system was unfortunatly limited by a general failure of the Hotel internet access. The Wifi failure was the only small downside of that stay.

6/10 Okay

Luis, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from major highways
Unless you specifically want to visit this small and charming town, I would not recommend that you book at this hotel. It is about an hour drive from the main highway coming from the South (Montpelier), and goes over very dangerous terrain (sharp cliffs, ice on the road - in July -, fog, etc.). Also, once I arrived, the gentleman at the counter did not understand that I had an Expedia booking (although he was nice and kind after I explained to him the situation).

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

philippe

Liked: Staff & service, property conditions & facilities, room comfort
Ras mais pas de places de parking privé
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Au charme d'antan
Stayed 4 nights in Jul 2024

6/10 Okay

voyageur, région nord

Disliked: Cleanliness, property conditions & facilities
très moyen
chambre de confort moyen, petite salle de bain, chambre poussièreuse, un coup de chiffon sur les cadres du lit et sur le bureau (derrière la télévision) ne serait pas de trop. places de parking insuffisantes.Equipe sympathique heureusement.

8/10 Good

petitefee, Tours

Liked: Staff & service, room comfort
hotel charmant
Week-end en amoureux, balades, gastronomie, respos... Mauvais temps donc pas trop possible de se déplacer pour faire des visites, du ski ou des balades en raquettes. L'espace détente de l'hotel à compensé!!!

6/10 Okay

Verified traveller

Stadthotel
Netter Altbau mit Flair. typisch französisch- auch das Frühstück (hätte etwas reichhaltiger sein können) ansonsten sehr nett.

10/10 Excellent

thierry, rennes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel tres sympa
Accueil parfait, emplacement sympa, chambre confortable et tres propre, hotel, j'y retournerais si l'occasion se presente!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bonne acceuil
La qualité du service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
chambre à rafraichir
Très bon accueil, chambre à rafraichir mais propre (portes de placard cassées, vieille moquette, manque un volet, dessus de lit plus qu'usé, douche minuscule, téléphone HS), très agréable zone de spa (neuf), bonne qualité de massage suédois et californien.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Perfect for the Casino
We stayed on this hotel for a wedding, the service is great and the staff extremely friendly. The rooms are small and have all the necesary to stay for a calm night, still beds are extra small and pillows quite akward, still it is a nice place.

6/10 Okay

AVARE, France

Liked: Cleanliness, staff & service, room comfort
A proximité des 2 thermes, assez calme
L'hotel est bien entretenu mais fait un peu vêtuste. Nous ne sommes pas dans un comtes de fée, comme espéré. La directrice à l'accueil de l'établissement est très sympa, attentionnée et toujours disposée à nous aider. Chambre petite, literie de qualité, douche avec un rideau, beurk !. Au final, bien mais chers pour ce que c'est.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À conseillé

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit Hotel Sympa
Très agréable, très jolie vue de notre chanmbre. Un bon moment

8/10 Good

THEVOT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas mal...
Accueil sympathique à l'hôtel, sauf que l'on m'annonce que le restaurant est fermé en basse saison mais cela n'est pas mentionné sur le site internet ni ailleurs... La chambre est propre et bien décorée, la salle de bain un peu petite et les sanitaires sont inclus dedans. Pas de bruit dans l'hôtel, normal il n'y a que deux ou trois chambres de prises. Le petit déjeuné est prit dans la salle de restaurant mais comme le restaurant n'est pas ouvert, la salle n'est pas chauffée et le matin en hiver à la bourboule IL FAIT FROID!!. Petit déjeuné très simple, pas de charcuterie au menu, donc vengeance sur les viennoiseries. La personne de l'accueil est de bon conseil quant au choix des restaurants à essayer pendant notre séjour. Le rapport qualité prix est correcte même si un petit plus sur le chauffage de la salle de restaurant serait le bienvenue....

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Grande et belle bâtisse de charme .”
un hôtel confortable avec ascenseur sur 4 étages, avec un personnel à la hauteur, dans un village qui eu son heure de gloire, ou d'énorme hôtel on disparus ou disparaissent pour laisser place, par exemple, à des programmes immobilier. L'hôtel était complet quand même, sur cette période. Sinon un surclassement aurait été le bienvenue, car le lit d'appoint pour notre fils à réduit la surface de la chambre qui est, sinon très convenable pour deux . Bien isolé, bien chauffé, salle de bain confortable. Bien insonorisé, intérieur, extérieur .

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Pascal & Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne impression, bonne réception, toutes commodités, ville juste à coté de l’hôtel séjour agréable.Foxie notre chienne a aussi été heureuse son séjour.

10/10 Excellent

Kaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et aldeles behageligt hotel med en glimrende beliggenhed i den forholdsvis lille by. Værelsets størrelse og udstyr helt OK. Store fællesrum hvis man har brug for det. pænt og nydeligt over det hele.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central et charmant
Très bon accueil et confort des chambres ; calme et bien situé ; le charme désuet de l'ancien et de la grandeur passée de cette station thermale un peu sur le déclin.