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Swiss Garden Resort Residences Kuantan

4.0 star property
Rejuvenate by the garden or splash into fun at this resort’s thrilling water park.

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Photo gallery for Swiss Garden Resort Residences Kuantan

Exterior
Outdoor pool
Point of interest
Waterslide
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Room options

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Exterior

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About the area

Map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100

What's nearby

  • Natural Batik Factory - 17 min walk
  • Teluk Cempedak Beach - 13 min drive
  • Kuantan City Mall - 13 min drive
  • East Coast Mall - 14 min drive
  • Gua Charas - 20 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Warung Pokwei Roti Canai - ‬9 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Umie's Keropok Stall - ‬9 min walk
  • ‪Nasi Lemak Station - ‬6 min walk
  • ‪Kopi Saigon - ‬13 min walk

About this property

Swiss Garden Resort Residences Kuantan

Upscale family-friendly hotel near Natural Batik Factory
Free water park access, a terrace and a garden are just a few of the amenities provided at Swiss Garden Resort Residences Kuantan. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and laundry facilities.
Other perks include:
  • An outdoor pool with a waterslide
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-in
  • A banquet hall, a lift and a front desk safe
Room features
All 105 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Kitchens, fridges and microwaves

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Frequently asked questions

Does Swiss Garden Resort Residences Kuantan have a pool?

Yes, this property has an outdoor pool.

Is Swiss Garden Resort Residences Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Resort Residences Kuantan?

Self-parking is free at this property.

What time is check-in at Swiss Garden Resort Residences Kuantan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss Garden Resort Residences Kuantan?

Checkout is at noon.

Does Swiss Garden Resort Residences Kuantan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 120 per vehicle applies.

Where is Swiss Garden Resort Residences Kuantan located?

This Kuantan hotel is on the beach, 0.9 mi (1.4 km) from Natural Batik Factory, and within 9 mi (15 km) of Taman Teruntum Mini Zoo and Teluk Cempedak Beach. Kuantan Recreational Parks and Heroes Museum are also within 9 mi (15 km).

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Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews
Rating 8 - Good. 30 out of 86 reviews
Rating 6 - Okay. 25 out of 86 reviews
Rating 4 - Poor. 13 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Perfect place to stay
Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020

6/10 Okay

idris

Stayed 1 night in Oct 2020

10/10 Excellent

NORZID

Stayed 1 night in Sep 2020

8/10 Good

Rozalina

Stayed 1 night in Sep 2020

8/10 Good

Wan nurin adlina

The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020

6/10 Okay

ina, KL

Liked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020

8/10 Good

Shahrul Masdi

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Worthwhile for short stay
Nice stay. Although WiFi was worse and water pressure was too low. Heater gave hot and then cold and then hot water all the time.
Stayed 1 night in Aug 2020

6/10 Okay

Aminul

My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020

8/10 Good

Janet, Kuala Lumpur

Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020

6/10 Okay

Azmidi

Stayed 1 night in Jul 2020

8/10 Good

Al-Adawiyah

the best
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020

8/10 Good

ANDREW

Stayed 1 night in Feb 2020

6/10 Okay

Asrin Yusairi

Liked: Cleanliness
Family retreat
I have been here before and I am coming back because of the previous experience which was good. Unfortunately It seems that the property is a bit worn down now. The only thing that is still kept high is the price that I need to pay. The sofa is dusty. The aircond compressor and the balcony rail is rusty. The room... the toilet is being clean but not to the standard of Swiss Garden. I came here because of the name Swiss Garden and frankly a bit dissapointed.
Stayed 2 nights in Dec 2019

10/10 Excellent

mariam

Hotel with superb beach view.
stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020

8/10 Good

roz haniza

Stayed 3 nights in Dec 2019

6/10 Okay

NICOLE

Liked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019

6/10 Okay

M., Kelantan

To add more facility
Stayed 1 night in Nov 2019

4/10 Poor

Tengku

Good stay but inaccurate address
Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019

8/10 Good

Mohd

Stayed 1 night in Jun 2019

4/10 Poor

Dinesh Kumar

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2019

6/10 Okay

Khairunisah Mohd

Liked: Cleanliness, staff & service
Disappointed
Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019

8/10 Good

Mohd

Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it. Filthy water park.
I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019