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Rocana Hotel

3.0 star property
Hotel in Kuantan with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rocana Hotel

Front of property
Exterior
Reception
Minibar, in-room safe, desk, free WiFi
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall - 2 min walk - 0.2 km
  • East Coast Mall - 4 min walk - 0.4 km
  • Darul Makmur Stadium - 14 min walk - 1.2 km
  • Masjid Negeri - 18 min walk - 1.5 km
  • Teluk Cempedak Beach - 6 min drive - 5.7 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nippon Sushi - ‬4 min walk
  • ‪Kemaman Kopitiam - ‬4 min walk
  • ‪Mee Yumee.Yumee - ‬2 min walk
  • ‪Restoran Ayam Penyet - ‬1 min walk
  • ‪喜阁 - ‬3 min walk

About this property

Rocana Hotel

Hotel in a shopping district
Take advantage of dry cleaning/laundry services, a business centre and a restaurant at Rocana Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and concierge services
  • Multilingual staff, a lift and a TV in reception
Room features
All 87 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 20 for adults and MYR 12 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

Is Rocana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rocana Hotel?

Self-parking is free at this property.

What time is check-in at Rocana Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rocana Hotel?

Checkout is at noon.

Where is Rocana Hotel located?

Located in the heart of Kuantan, this hotel is within a 5-minute walk of Kuantan City Mall and East Coast Mall. Darul Makmur Stadium and Heroes Museum are also within 1 mile (2 km).

Rocana Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 173 reviews" "
Rating 8 - Good. 88 out of 173 reviews" "
Rating 6 - Okay. 23 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lo Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sai Hoh

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023

8/10 Good

Peng Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023

10/10 Excellent

Sue Ling

Stayed 2 nights in Apr 2023

8/10 Good

Geok Moi

Stayed 4 nights in Feb 2023

10/10 Excellent

Maznah

Stayed 1 night in Oct 2022

8/10 Good

Eng Hock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022

10/10 Excellent

Zulkafli

Stayed 2 nights in Apr 2022

6/10 Okay

David

Business traveller
Liked: Staff & service, amenities
-
Stayed 2 nights in Feb 2022

8/10 Good

Hafiz Mursyidi Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Chok

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Tuan nurul sabiqah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Zulqarnain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Stayed 1 night in Aug 2021

10/10 Excellent

Zaidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel near EC Mall & Kuantan City Mall
Excellence services by Rocana Hotel staff
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Stayed 1 night in Feb 2021

8/10 Good

Siti Nor Suzana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Value, Excellent Hotel
Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Stayed 2 nights in Dec 2020

8/10 Good

Chee Meng

Business traveller
Liked: Cleanliness, staff & service
Well maintained room except for the air condition unit which froze and ice droplets falling down.
Stayed 1 night in Dec 2020

8/10 Good

LEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

WAN SUHAILAN

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking space.
Stayed 2 nights in Aug 2020

10/10 Excellent

Paul, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong
Stayed 1 night in Jun 2020