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KL Service Apartment at Times Square

4.0 star property
Family-friendly hotel connected to a shopping centre in Bukit Bintang with a health club

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December 2024
January 2025

Photo gallery for KL Service Apartment at Times Square

Outdoor pool, pool loungers
Garden view
Premium bedding, in-room safe, desk, soundproofing
Children’s activities
Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Apartment

Premium bedding, in-room safe, desk, soundproofing

Studio Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment

Premium bedding, in-room safe, desk, soundproofing

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 62 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 99 sq m
  • Sleeps 9
  • 1 King Bed and 3 Single Beds

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About the area

Map
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Pavilion Kuala Lumpur - 13 min walk - 1.1 km
  • Suria KLCC Shopping Centre - 4 min drive - 3.6 km
  • Petronas Twin Towers - 4 min drive - 3.8 km
  • KLCC Park - 4 min drive - 3.5 km

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬1 min walk

About this property

KL Service Apartment at Times Square

Upscale family-friendly hotel near Berjaya Times Square
Near Pavilion Kuala Lumpur and KLCC Park, KL Service Apartment at Times Square provides a bowling alley, a poolside bar and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a hot stone massage or a body wrap. Enjoy the health club, as well as activities, such as racquetball/squash and basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and an indoor tennis court
  • Self-parking (surcharge), express check-in and babysitting (surcharge)
  • Smoke-free property, wedding services and massage treatment rooms
  • Guest reviews give top marks for the first-rate property condition
Room features
All guest rooms at KL Service Apartment at Times Square feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 32-inch LED TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and kitchenettes

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 37 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 45.0 per day.
Cots (infant beds) are available for MYR 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 37 for children
  • Self-parking fee: MYR 15.00 per day
  • Crib (infant bed) fee: MYR 30.0 per day
  • Rollaway bed fee: MYR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

KL Service Apartment Times Square
KL Service Times Square
Kuala Lumpur KL Service Apartment at Times Square Apartment
Apartment KL Service Apartment at Times Square
KL Service Apartment at Time Square
KL Service Apartment Times Square Kuala Lumpur
Apartment KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Kuala Lumpur
KL Service Times Square Kuala Lumpur
Kl Service Times Square
Kl Service At Times Square
KL Service Apartment at Times Square Hotel
KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Hotel Kuala Lumpur

Frequently asked questions

Does KL Service Apartment at Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KL Service Apartment at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at KL Service Apartment at Times Square?

Self-parking is available for MYR 15.00 per day.

What time is check-in at KL Service Apartment at Times Square?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at KL Service Apartment at Times Square?

Checkout is at noon.

Where is KL Service Apartment at Times Square located?

Located in the centre of Kuala Lumpur, this family-friendly hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes.

KL Service Apartment at Times Square Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 110 reviews" "
Rating 8 - Good. 29 out of 110 reviews" "
Rating 6 - Okay. 27 out of 110 reviews" "
Rating 4 - Poor. 8 out of 110 reviews" "
Rating 2 - Terrible. 13 out of 110 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Stayed 2 nights in Feb 2024

2/10 Terrible

Eva

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Stayed 2 nights in Oct 2023

6/10 Okay

Yee Kang

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Good.
First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Stayed 3 nights in Aug 2020

2/10 Terrible

Hubert, Australia

Travelled with partner
Disliked: Cleanliness, amenities
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Stayed 1 night in Dec 2019

8/10 Good

Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Accessible to food and shopping.
Stayed 1 night in Nov 2019

4/10 Poor

AA, Washington, DC

Disliked: Cleanliness
Property condition was not ideal. It was old with small insects under the rotten wood.
Stayed 1 night in Nov 2019

6/10 Okay

Gutsybel, Singapore

Travelled with family
Disliked: Amenities, property conditions & facilities
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
Stayed 3 nights in Oct 2019

8/10 Good

Derrick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
Stayed 2 nights in Oct 2019

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
Stayed 5 nights in Sep 2019

2/10 Terrible

Edlyn Emilie

Disliked: Cleanliness, property conditions & facilities, room comfort
dissatisfied stay
the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
Stayed 3 nights in Aug 2019

10/10 Excellent

YS, JB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL IS KOOL
The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
Stayed 1 night in Jul 2019

8/10 Good

Ade, Singapore

Travelled with partner
Liked: Staff & service, amenities
Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
room cleanliness needed - especially in bathroom.
Stayed 1 night in Mar 2019

10/10 Excellent

Shaminder Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.
Stayed 10 nights in May 2019

6/10 Okay

Glen

Liked: Room comfort
Disliked: Staff & service
Good at cheap price but not a great hotel
It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boys enjoyed the pool because it is open even at night
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
checking out was hassle free. There's no complimentary parking.
Stayed 3 nights in Apr 2019

8/10 Good

NURUL AIN SHAFINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was clean and secure all the time. the room was capacious however the worst thing was that the internet was available only in the room. You come out of the room and u would lose the connection Plus there was no phone connection and no locker in the room!!
Stayed 4 nights in Mar 2019