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Pavilion Queen's Bay

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

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Photo gallery for Pavilion Queen's Bay

Outdoor pool
Front of property
Interior detail
Balcony
Minibar, in-room safe, desk, WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Sofa bed
Separate bath and shower
  • 66 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, WiFi

Suite

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bath and shower
Bathrobes
Bidet
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, WiFi

Superior Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Ceiling fan
Sofa bed
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000

What's nearby

  • Ao Nang Beach - 10 min walk - 0.9 km
  • Ao Nang Landmark Night Market - 19 min walk - 1.6 km
  • Nopparat Thara Beach - 2 min drive - 1.6 km
  • Tonsai Beach - 35 min drive - 4.4 km
  • West Railay Beach - 44 min drive - 5.1 km

Getting around

  • Krabi (KBV-Krabi Intl.) - 49 min drive

Restaurants

  • ‪KoDam Kitchen - ‬4 min walk
  • ‪Umberto's cuisine - ‬5 min walk
  • ‪Sanim Coffee - ‬11 min walk
  • ‪Sawasdee - ‬7 min walk
  • ‪Krabi Timber House - ‬8 min walk

About this property

Pavilion Queen's Bay

Luxury family-friendly hotel near Ao Nang Beach
Take advantage of an airport shuttle, a poolside bar and a coffee shop/cafe at Pavilion Queen's Bay. Treat yourself to a massage, a facial or aromatherapy at Montra Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A porter/bellboy, coffee/tea in reception and wedding services
Room features
All 100 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as WiFi and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • TVs with satellite channels
  • Balconies, fridges and childcare services

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Montienthong Restaurant
  • Otohime
  • Sunset Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1850 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
  • Fee for in-room wireless Internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Hotel Krabi
Pavilion Queen's Bay Krabi
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Hotel Krabi
Pavilion Queens Bay Krabi
Pavilion Queen's Bay Krabi/Ao Nang
Pavilion Queen's Bay
Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Krabi
Pavilion Queen's Bay Hotel Krabi

Frequently asked questions

Does Pavilion Queen's Bay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pavilion Queen's Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pavilion Queen's Bay?

Self-parking is available for a fee.

What time is check-in at Pavilion Queen's Bay?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pavilion Queen's Bay?

Checkout is at noon.

Does Pavilion Queen's Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 700 per vehicle applies.

Where is Pavilion Queen's Bay located?

This family-friendly Krabi hotel is located near the beach, within 1 mi (2 km) of Ao Nang Krabi Boxing Stadium, Ao Nang Beach and Nopparat Thara Beach. Ao Nang Landmark Night Market and McDonald, Aonang are also within 1 mile (2 km).

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Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
1. ค่อนข้างเก่า ควรทาสี และบูรณสถานที่บ้าง 2. ห้องกว้างดี
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Check-in war kurios, konnten meine Buchung nicht finden. Gaben auf mehrmaliges nachfragen kurze, ausweichende Antworten in englisch u. unterhielten sich sonst nur auf thailändisch. Unprofessionell! Später fand sich die Bestätigung dann an. Nach meiner Bestätigung war das Silvester-Dinner im Preis enthalten, nach deren Aussage ist es nie der Fall. Ich soll mich an Expedia wenden. Traurig, dass das Gebäude so schlecht instand gehalten wird. Ich kann die negativen Bewertungen nur bestätigen. Die meisten Angestellten waren sehr nett und hilfsbereit. Schade auch für die Angestellten. Die tollen Bilder werden dem tatsächlichen Zustand nicht gerecht bzw. sind veraltet. Lage ist sehr schön, tolle Dachterrasse und Aussicht. Frühstück war auch sehr gut und abwechslungsreich.
Stayed 7 nights in Dec 2018

4/10 Poor

Henrik

Disliked: Cleanliness, property conditions & facilities, room comfort

Låg standard

Förväntade oss ett slitet hotell baserat på tidigare recensioner men inte att det var så illa. Rummet luktade unket, var väldigt smutsigt och flera av de utlovade faciliteterna saknades. Inget som kan rekommenderas. Oförståligt att detta hotell har 4 stjärnor! Enda positiva var ett okej poolområde och läget.
Stayed 4 nights in Dec 2018

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Lene, Glostrup

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booket ikke dette hotel

Det er mig ubegribeligt at dette hotel har 4 stjerner. Det er faldefærdigt og burde total renoveret fra A-Z hvis det overhovedet kan betale sig. De billeder af hotellet man kan se hos Expedia er fra det var nyt for mange år siden eller også er de manipuleret med. Føler mig snydt!!!
Stayed 13 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Ton, Lelystad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Buiten leuk hotel binnen oud

Aan de buitenkant mooi hotel maar binnen veel achterstallig onderhoud Eigenaar wil het ook verkopen dus doet er niets meer aan Zwembad prima en personeel vriendelijk
Stayed 18 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Topically 3 star hotel. Room are old. Pictures on internet not correct
Stayed 8 nights in May 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Michael, Würzburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ehemals schönes Hotel in grauenhaftem Zustand

Das Hotel dürfte vor 5 bis 10 Jahren ein echtes Schmuckstück gewesen sein. Inzwischen ist es allerdings völlig ungepflegt und heruntergekommen. Das spärlich vorhandene Personal ist bemüht. Laut Auskunft des Personals leide der Hoteleigentümer allerdings seit einiger Zeit unter finanziellen Problemen, weshalb kein Budget für die Instanthaltung vorhanden sei.
This review was submitted before 2018 and has not been verified.

8/10 Good

Marcelo C S

Liked: Staff & service

Wifi ruim.....

Ótimo hotel, um pouco antigo, mas ótimo. Dez minutos caminhando da praia, linda piscina e ótimo café da manhã, quarto enorme e varanda...... Preço justo.... Só podia melhorar o Wifi que era péssimo..... Muito ruim mesmo....
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

Prisvärt

Lite slitet hotell men fullt av charm. Fantastisk utsikt över havet från balkong och takrestaurangen, bra pool, grym frukost, stort rum och badrum, balkongen med gungan var perfekt.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ellen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lungt hotell med trevlig personal.

Hotellet var väldigt fint men rätt så slitet och vi hade problem med mini myror på vårt rum som sedan var överallt i vår packning och över vår mat o kläder och på/i sängen. Hotellet låg också väldigt bra men var väldigt tomt tyvärr.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

À fuire! Horrible!

Personnel ne parlant pas dutout anglais! Nous avions commandé la pizza fruit de mer nous sommes tombés malade, sans oublier que nous avions attendu 2h pour l'avoir, et sans couvert! L'autre pizza sur le menu contient moins d'ingrédients qu'une pizza margarita! Pendant 2 jours je demandais du papier toilettes ! Jusqu'à ce que j'aille me plaindre à la réception! Le personnel ne sait même pas lire leur propre aditions! En gros, hotel pas digne d'un 4*, mais plutôt 1 maximum, à fuire Sincèrement
This review was submitted before 2018 and has not been verified.

8/10 Good

goeran

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Thomas, Frankfurt

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Gutes Preis-Leistungs Verhältnis

Das Hotel war einmal das beste Haus in Ao Nang. Leider ist das schon lang her. Es braucht dringend eine umfassende Renovierung, aber seinen Charme hat es nicht verloren. Vier Sterne verdient es im aktuellen Zustand definitiv nicht mehr, allerdings war es auch weit preisgünstiger zu haben. Das Frühstücksbuffet ist gut, auch das Restaurant ist für ein Abendessen zu empfehlen. Das Personal ist sehr aufmerksam und hilfsbereit. Es liegt etwas abseits, dafür ist es aber auch sehr ruhig verglichen mit dem Zentrum von Ao Nang. Alles ist gut zu Fuß zu erreichen, ins Zentrum braucht man gut zehn Minuten.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

This review was submitted before 2018 and has not been verified.

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apenas uma noite antes de ir a Phi Phi

Voltando de Cingapura rumo a Phi Phi não consegui pegar o último ferry boat a tempo então precisava de um hotel para passar a noite em ao nang já que tentar um barco privado para Phi Phi é muito caro, me vi surpreendido com a beleza do quarto deste hotel, muito limpo e arrumado. Voltaria a me hospedar aqui certamente.
This review was submitted before 2018 and has not been verified.

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

くつろげるホテル

価格も手頃な割に快適に過ごせる。スタッフも感じが良い。最上階での景色を楽しみながらの朝食は味もよく最高です。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel in state of refurbishment

The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Claire

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Donald Allan, Larkspur, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Memory for Us

We celebrated our 30th Anniversary on this trip and came from a busy travel itinerary before. We arrived tired, so we just rested, read books, swam, ate meals in the hotel and nearby restaurants. Everyday we got a massage and pampered in other ways like manicures, etc. The hotel staff was a highlight. They were very friendly and hospitable and met every need we had. I would go back to the hotel again just to see the staff. The breakfast buffet was big, and although it catered to an Asian demographic, we still found many options for an American breakfast. The wifi in the rooms could be improved. It was an excellent experience staying there. We were not disappointed and quite the opposite. We left with a good memory of a special milestone in our lives.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

JIA YAN

Disliked: Staff & service, property conditions & facilities, room comfort
这个酒店好大啊｀但是我觉得可能是太久没装修！有点诡异
This review was submitted before 2018 and has not been verified.

6/10 Okay

Matthew, Blandford

Liked: Staff & service

Not bad but could be better

Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift