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Mercure Koh Samui Beach Resort

4.5 star property
Beachfront hotel with relaxing spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Koh Samui Beach Resort

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Porch
Breakfast, lunch, dinner served; Thai cuisine, pool views
Lobby
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Room options

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Mercure Samui Chaweng Tana Hotel
Pool
Kids pool
Parking included
Free WiFi
8.4 out of 10, Very good, (339)
The price is S$142
includes taxes & fees
8 Dec - 9 Dec
Mercure Samui Chaweng Tana Hotel
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About the area

Map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310

What's nearby

  • Hin Ta and Hin Yai - 3 min drive
  • Lamai Beach - 3 min drive
  • Lamai Night Market - 7 min drive
  • Silver Beach - 13 min drive
  • Chaweng Noi Beach - 17 min drive

Getting around

  • Ko Samui (USM) - 35 min drive

Restaurants

  • ‪เสบียงเล - ‬16 min walk
  • ‪Toh Chuan Chim - ‬16 min walk
  • ‪คาเฟ่เคโอบี Homegrown X Café K.O.B - ‬8 min walk
  • ‪Jubilee Seafood Restaurant - ‬1 min walk
  • ‪ครัวชาวบ้าน เกาะสมุย - ‬5 min walk

About this property

Mercure Koh Samui Beach Resort

Luxury family-friendly hotel near Lamai Beach
Take advantage of an airport shuttle, a beach bar and a poolside bar at Mercure Koh Samui Beach Resort. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a Swedish massage, a body wrap or aromatherapy. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a terrace and a garden, guests can connect to WiFi in public areas (surcharge).
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and free newspapers
  • Beach umbrellas, a lift and a computer station
  • Barbecues, a porter/bellboy and tour/ticket information
Room features
All 60 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as safes and sound-insulated walls.
Other amenities include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Balconies, electric kettles and daily housekeeping

Languages

English, Thai

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 2 km
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 416 for adults and THB 416 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 416 for adults and from THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Frequently asked questions

Does Mercure Koh Samui Beach Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Mercure Koh Samui Beach Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure Koh Samui Beach Resort?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Mercure Koh Samui Beach Resort?

Checkout is at noon. Late checkout is available for THB 1000 (subject to availability).

Does Mercure Koh Samui Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 700 per vehicle applies.

Where is Mercure Koh Samui Beach Resort located?

Nestled on the beach, this Koh Samui hotel is within 1 mi (2 km) of Guan-Yu Koh Samui Shrine and Lamai Beach. Wat Sila Ngu and Hua Thanon Wet Market are also within 15 minutes.

Mercure Koh Samui Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 180 reviews" "
Rating 8 - Good. 83 out of 180 reviews" "
Rating 6 - Okay. 33 out of 180 reviews" "
Rating 4 - Poor. 12 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great location, excellent service.
Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Som

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel. Filthy and they charge extra for everything.
Stayed 10 nights in Jan 2020

10/10 Excellent

Jared, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019

8/10 Good

rc, SG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019

4/10 Poor

P.w, Canada

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities
Improvements needed
So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend
I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019

10/10 Excellent

EmirMehmet, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean accommodation with amazing service
It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019

6/10 Okay

Luciano, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK OK Hotel, but better hotels available elsewhere
The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel on beautiful beach & views . Staff and Manager very helpful. Enjoyed our stay
Stayed 14 nights in Aug 2018

8/10 Good

Mohamed

Good
Stayed 2 nights in Aug 2018

8/10 Good

liezamohamad, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended hotel
nice hotel, friendly staff, quiet and peacefull enviroment and clean
Stayed 2 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 18
I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
Stayed 3 nights in Jul 2018

2/10 Terrible

Keely, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not 4 star more like 4BAht
awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in! dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star! took my son for his 21st and ruined my whole holiday. disgraceful
Stayed 9 nights in Jul 2018