Kampung Pulau Serai Resorts

"Good hotel"

"The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt "

"The property was good. Services were acceptable. All the staff were warm and helpful. I will choose Classic Hotel again for my next visit"

"I stayed here for the business meeting. Every facility was good. It would be nicer if it is closer to downtown but it means location is relatively quiet."

"Hotel and the rooms are getting run down. The hotel is in need of renovation and repairs. We had spacious room and the bathroom was reasonably clean with no hand soap and broken shampoo bottle and 1/3 rd of toilet paper roll. The reception desk staff were rude, and clueless. The area around the hotel is kind of dark and shady. "

"Dreamcatcher's home is an excellent place, rooms are small, but they are extremely clean, the beds are very comfortable, and the shower/bathroom is huge and very clean, A/C is nice and chilly as well which is a staple for the region! Thank you guys for the excellent stay!"

"Overall okay, just the WiFi signal is weak and the speed is slow. "