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"One of the most comfortable bed I ever experienced."

"Room was L-shaped and spacious. Clean and well maintained. Fan speed was fast even at low. Breakfast at coffee house had a variety available; Malay, Chinese, Indian, Western. Pool area and beach were well maintained and clean."

"Modern updated hotel with large rooms near many attractions.(5-12 minutes by car) great breakfast buffet and staff. 21st floor seaview room with nice views from a distance. Definitely would return "

"The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful."

"Excellent new hotel. Probably one of the best in Penang and up there with the E&O and Rasa Sayang. "

"Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city."

"Hotel is great and house keeping very good. The food and beverage is quite poor for the build of the hotel. The menu is tiny and not great. The drinks are quite poor. Also the staff are not attentive. Theres entire cafes with just no one in attendance at all. It is quite bizarre and they are clearly losing a decent share of money from this. If you went up to me when I was at the pool and asked if I wanted anything I would have, even from the limited menu. The cafe downstairs has never got any...

"Unique heritage accommodation with lift access for elderly, luggage etc TV wasn't working for our room and they change our room immediately 👍"

"Gorgeous hotel!"

"The hotel is a bit old. The location is a bit off the center of George Town but still walkable if you don't mind. The swimming pool is on the small side. The rooftop restaurant is great. You can see the whole Geroge Town almost. There is a big night food court right next to the hotel where you can get all kinds of food for dinner. "

"Repeat customer. Third time back in his hotel but this time was a disappointment. I booked and paid on 27 DEC. Arrived at the hotel on 31 JAN receptionist said cannot find my booking because was booked last minute?? Wasted 20-25 mins and another receptionist-Mariyam or Mariah sorted out a room for me."

"Our stay was wonderful. Room was clean and has toiletries and slippers in case you forgot them at home. We did not have a car so parking wasn’t required but I was told that it’s difficult to find parking in Penang. On the hotels.com description it says close to shopping Center which I think is referring to Time square however that mall is closed. There are other shopping areas just a little farther away. The street where the hotel is located. The food stalls open at night and you can gets some...