Shangri-La Hotels and Resorts, Kampung Padang Tok Sura hotels

"Staff very friendly got a complimentary room upgrade as we were celebrating daughters birthday and wedding anniversary. Our room main bedroom the blind in shower very dirty looked mouldy I used a towel to clean and saw that it was easy to clear housekeeping definitely dropped the ball with that. Ordered drinks at the pool. It took forever to get the drinks we were only two families at pool so not sure why it took them so long to deliver drinks"

"I can’t speak highly enough of the shangri la . I would give it 10 stars if I could . The rooms are lovely , very spacious, bed was a bit hard for me though! The staff are marvellous. The resort is just stunning . Food options are good . Just loved our holiday . "

"Great Hotel excellent customer service will stay here again "

"A lovely historic hotel that was comfortable and enjoyable. The restaurant was great."

"Walkable "

"The hotel, location, and the service were all good. There were some discrepancies in the room. The manager was very kind and he took care of them. The only complaint that I had was the first lady at the front desk who answered the call when I tried to tell her my room was not made completely. She instead of apologizing and solving the issue, she asked me if I requested to have my room cleaned. That was not professional and not acceptable. The beaches were useless. They were dirty and empty."

"Very clean and quite"

"My family had a lovely staycation. Peaceful and enjoyed the pool. Had some small issue at check in however staff did their best to arrange for us. Will definitely here."

"2 nd visit . Lovely place . Will stay again . Food amazing .. "