See all properties

Orient by Isrotel exclusive

5.0 star property
Art Deco Jerusalem hotel in Emek Refaim with a full-service spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orient by Isrotel exclusive

View from room
Sun deck
Lobby
Minibar, in-room safe, blackout curtains, free WiFi
Hallway

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Parking available
The price is S$268
includes taxes & fees
4 Jan - 5 Jan,2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 Bedroom

Minibar, in-room safe, blackout curtains, free WiFi

Family Room, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Templer Executive Room

Minibar, in-room safe, blackout curtains, free WiFi

Templer Executive Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
Espresso maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient Garden Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient City View Suite

Living room

Orient City View Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient City View Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout curtains, free WiFi

Orient Old City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient Suite

Minibar, in-room safe, blackout curtains, free WiFi

Orient Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Templer Deluxe Room

Minibar, in-room safe, blackout curtains, free WiFi

Templer Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
Espresso maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Lobby sitting area

The Inbal Jerusalem

Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (623)
The price is S$375
includes taxes & fees
12 Jan - 13 Jan,2025
The Inbal Jerusalem
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • Mamilla Mall - 18 min walk - 1.5 km
  • Church of the Holy Sepulchre - 2 min drive - 2.0 km
  • City of David - 3 min drive - 2.6 km
  • Al-Aqsa Mosque - 4 min drive - 2.7 km
  • Western Wall - 5 min drive - 3.1 km

Getting around

  • Jerusalem Biblical Zoo Station - 18 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Tel Aviv (TLV-Ben Gurion) - 54 min drive

Restaurants

  • ‪התחנה הראשונה - ‬3 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk
  • ‪Birma Coffee - ‬4 min walk
  • ‪הבוטקה - ‬6 min walk
  • ‪Adom - ‬4 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel located in Emek Refaim
At Orient by Isrotel exclusive, you can look forward to a rooftop terrace, dry cleaning/laundry services and a bar. Treat yourself to a body treatment, a manicure/pedicure or a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and multilingual staff
  • Meeting rooms, concierge services and a lift
  • A 24-hour front desk, tour/ticket information and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 243 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and phones

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (7,535 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Orient by Isrotel exclusive?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Orient by Isrotel exclusive on 4 Jan,2025 start from S$268.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orient by Isrotel exclusive?

Self-parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Checkout is at noon.

Where is Orient by Isrotel exclusive located?

Located in Emek Refaim, this luxury hotel is within a 10-minute walk of The First Station, St. Andrew's Church, and Sultan's Pool. L.A. Meyer Institute for Islamic Art and Oskar Schindler's Grave are also within 15 minutes.

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 624 reviews" "
Rating 8 - Good. 135 out of 624 reviews" "
Rating 6 - Okay. 29 out of 624 reviews" "
Rating 4 - Poor. 19 out of 624 reviews" "
Rating 2 - Terrible. 20 out of 624 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Moshe

Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved our suite and everyone was so wonderful. Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable hotel with a great pool and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the design the friendliness and the cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
In addition to the beautiful decor and friendly service, the rooftop pool is spectacular and the food in all venues is delicious. Many thanks to Waheed, Hamza, Ibrahim and Gazale who all were exceptionally accommodating and ensured most enjoyable dining experiences for us!
Stayed 12 nights in Oct 2024

10/10 Excellent

Leonard

Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bill

Very good breakfast, room is clean, bathroom is clean, 2 pools one inside and one on the roof with a beautiful view
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful hotel with a great breakfast.
Beautiful hotel with a great breakfast! It was a bit overcrowded when we stayed, a 15 minute wait in line for breakfast. We were also unpleasently surprised to learn there’s an 18 ILS charge for room service (aside from the actual price of dishes). If you’re staying here, I highly recommend having dinner at HaSadna which is a 10 minutes walk from the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

DANIEL

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Orient
While the lights in the room are a little funky, and we just don’t get windows from the bathroom into the bedroom, everything else about the hotel is awesome!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The property is beautiful. The room was unique and just lovely. The pool is amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Stayed 2 nights in Aug 2024

8/10 Good

Nathan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The Orient is conveniently situated in the Week Rifaim area of Jerusalem. It's a 20 minute walk to the old city. Property looks good rooms are nicely set up, cleaning service good. My only negative is that they don't have enough front desk help.
Stayed 1 night in Jul 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

matan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Shiri

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeps me coming back
This is my third stay at the Orient, and it remains my favorite hotel in Jerusalem. The beauty, the atmosphere, the pool, the food. I’ve already booked my next stay…
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamar

Stayed 5 nights in Jul 2024

8/10 Good

Karine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stunning hotel but service is poor during holidays
We stayed 2 days, hotel was packed, breakfast was just magnificent , first morning service was terrible, I complained and second morning it was excellent. The outdoor pool area was accessible only if you go just to swim. No seats and sunbed chairs available before 5 Pm. I will definitely go back to this stunning hotel but not anymore during school holidays
Stayed 2 nights in Jul 2024

4/10 Poor

Marla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed as two years ago I stayed for week and really looked forward to coming back. The sink was completely off the counter. The shower leaked all over the floor and the soaked the washroom. The fridge never worked and the light switches fell off the wall. Upon checkout the clerk informed me that the fridge is not suppose to get cold. When you are told a fridge is in the room for medication then you expect it to work. I was told by the clerk they would hold my medication. That is not an acceptable answer. Very disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, let down by breakfast service
The Orient is beautiful, in a lovely part of Jerusalem, with amazing views from the pool. The only downside is the very poor, chaotic service at breakfast. Items, including gluten free and dairy products aren’t labelled properly, getting service is very difficult, tables are cleared slowly.
Stayed 4 nights in Jun 2024