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"The staff here are excellent people. Nice. There was a rock concert across the street and I asked if we could move rooms to back and they accommodate. We stayed 5 nights only one was noisy because of concert. The staff cannot help that. Good breakfasts, good laundry services. Friendly, friendly, friendly. Wonderful people "

"The staff really make this hotel something special. Everyone wr met was kind and friendly and made us feel very welcome. Unfortunately, we had two very had nights sleep, but this was due to four adjacent rooms being shared by a large familywho had no respect for other guests and allowed their children race screaming along the corridor unitl after midnight whilst the adults had a party slamming doors with loud conversations in the corridor. The hotel was very proactive and professionally dealt with the issue. We visited a well known hotel up the road and found the Park Royal to be a far better hotel! We would love to return and would recommend staying at the Park Royal"

"Amazing"

"Room was small, but yet spacious enough for two twin beds. Bathroom was clean n updated, altho the lighting can improve as it was a little dark. Was surprised to find bath robes n umbrellas in the closet provided as well as bedroom slippers. Nice jacuzzi on the roof top, and breakfast there too"

"Nice resort with excellent service. Free area shuttle. There are some nearby attractions. We went to Entopia and loved it. No restaurants within a short walk but a short grab ride can take us to many local restaurants. We were so happy trying the grilled stingray at Yu Xiang Little Kitchen. Will stay here again when visiting Penang."

"The rooms were spacious and very comfortable. Staff were lovely. There are plenty of shops and restaurants nearby but the roads are busy so crossing them can be a challenge. You can walk to many of the historic sights."

"Nice property and good location"

"Good in dining offer package. Should have more dining offer packages."

"Property is very convenient to get to everything around Georgetown. Easy to get transportation, good coffee and food options attached with a mini-mart for essentials. "