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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel connected to the convention centre in Jakarta with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sultan Hotel & Residence Jakarta

View from property
2 outdoor pools
Exterior
Front of property
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, Executive Level

Premium bedding, free minibar, in-room safe, desk

Executive Room, Executive Level

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
Premium bedding
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
Premium bedding
Deep-soaking bath
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, free minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Premium bedding, free minibar, in-room safe, desk

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 226 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Living room

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
Premium bedding
Deep-soaking bath
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, free minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Apartment

Premium bedding, free minibar, in-room safe, desk

Three Bedroom Apartment

  • Sleeps 4
  • 1 Single Sofa Bed, 2 Single Beds, 1 King Bed and 1 Queen Bed

Similar properties

Reception

Artotel Gelora Senayan Jakarta

Pool
Spa
Parking included
Free WiFi
8.0 out of 10, Very good, (36)
The price is S$93
includes taxes & fees
29 Nov - 30 Nov
Artotel Gelora Senayan Jakarta
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About the area

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk - 0.6 km
  • Gelora Bung Karno Stadium - 11 min walk - 0.9 km
  • fX Sudirman Mall - 19 min walk - 1.6 km
  • Grand Indonesia - 6 min drive - 4.6 km
  • Thamrin City Shopping Mall - 6 min drive - 5.2 km

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬1 min walk
  • ‪Plataran Senayan - ‬8 min walk
  • ‪Nan Xiang Steamed Bun House - ‬7 min walk
  • ‪Peacock Cafe - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

Luxury family-friendly hotel near Gelora Bung Karno Stadium
Consider a stay at The Sultan Hotel & Residence Jakarta and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Indulge in a massage, aromatherapy and a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, babysitting (surcharge) and a gift shop
Room features
All 707 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • 32-inch LED TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Airman Lounge
  • Lagoon Cafe
  • Nan Xiang
  • Nippon Kan
  • Qi Lounge

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Does The Sultan Hotel & Residence Jakarta have a pool?

Yes, this property has 2 outdoor pools.

Is The Sultan Hotel & Residence Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sultan Hotel & Residence Jakarta?

Self-parking is free at this property.

What time is check-in at The Sultan Hotel & Residence Jakarta?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Sultan Hotel & Residence Jakarta?

Checkout is at noon.

Does The Sultan Hotel & Residence Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle applies.

Where is The Sultan Hotel & Residence Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 15-minute walk of Balai Sidang Jakarta Convention Center and Gelora Bung Karno Stadium. Pacific Place and Golden Triangle are also within 15 minutes. Istora MRT Station is 13 minutes by foot and Senayan MRT Station is 17 minutes.

The Sultan Hotel & Residence Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 523 reviews" "
Rating 8 - Good. 233 out of 523 reviews" "
Rating 6 - Okay. 93 out of 523 reviews" "
Rating 4 - Poor. 39 out of 523 reviews" "
Rating 2 - Terrible. 15 out of 523 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shalini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the convention center. Excellent decor and dining options
Stayed 4 nights in Sep 2024

10/10 Excellent

Holger

Stayed 16 nights in Jun 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are friendly and helpful, excellent service. But the hotel seems too old and aged.
Stayed 3 nights in May 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

4/10 Poor

H

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Old Hotel...
Stayed 4 nights in Nov 2023

4/10 Poor

Asakura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. You can reach any place from here
Stayed 1 night in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Staff & service, property conditions & facilities
staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10 Good

Jonguk

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
walkable
Stayed 2 nights in Feb 2023

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

6/10 Okay

Lit Phen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walking distance to Jakarta Convention Centre
Stayed 3 nights in Sep 2022

10/10 Excellent

JECUBE

Stayed 1 night in Sep 2022

8/10 Good

ALI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good location but the break fast was is not good. Receptionists are so kinds. All other things are ok .
Stayed 1 night in Jul 2022

10/10 Excellent

Etienne

Stayed 3 nights in Jul 2022

8/10 Good

konosuke

Stayed 2 nights in Dec 2021

8/10 Good

Amelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

ed, Los Angeles

Business traveller
Liked: Staff & service, property conditions & facilities
nice property but showing its age, could use a little update or facelift
Stayed 1 night in Feb 2020

4/10 Poor

Meriam, Jakarta

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The Hotel Manager ( on duty ) is not very professional. 1. One of The Hotel’s restaurant “Nan Xiang“ is charging my credit card, despite I have made cancellation within 3 minutes I have placed an order. ( I never received any food from them ). 2.The Hotel charging my credit card ( un-authorized ) for something that I didn’t get any explanation what’s that charged for nor I have not sign anything.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2020