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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Sip on your morning coffee by the pool or explore downtown’s vibrant energy – this hotel offers a seamless stay amidst city life.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Exterior
Living area
Restaurant
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Bar
  • Room service
The price is S$164
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

Pool
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (1295)
The price is S$170
includes taxes & fees
26 Jan - 27 Jan
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 5 min drive
  • EverBank Stadium - 6 min drive
  • Daily's Place - 6 min drive
  • Prime F. Osborn III Convention Center - 6 min drive

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 22 min drive

Restaurants

  • ‪La Nopalera San Marco - ‬4 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪The Bearded Pig - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪The Southern Grill - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel near EverBank Stadium
At Hilton Garden Inn Jacksonville Downtown Southbank, you can look forward to dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Limo/town car service, cooked-to-order breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A 24-hour front desk, wedding services and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of 18 Jan,2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on 9 Feb,2025 start from S$164.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jacksonville Downtown Southbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville Downtown Southbank?

Self-parking is available for USD 20.00 per day.

What time is check-in at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

Located in Southside, this hotel is within a 15-minute walk of Theatre Jacksonville and Baptist Medical Center Jacksonville. Friendship Park and Museum of Science and History are also within 1 mile (2 km). Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 59 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Theodora

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yaimara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

8/10 Good

Ron

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
hotel was almost empty and the first room they gave us had bad smell. They did move to another room that worked.Water was not ever hot. the bathrooms in the pubic were all dirty!!! Very little dining and breakfast was plentiful? Probably the worst Hilton property stayed in ever!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Glenda, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very clean. The staff was very helpful and nice as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Stayed 3 nights in Nov 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay
Stayed 2 nights in Nov 2024

8/10 Good

Colleen

Travelled with group
Liked: Staff & service, property conditions & facilities
Parking is an additional fee. $20 a day. That’s terrible. My room didn’t have any shampoo in moldy locked bottles. It was like being in a crime ridden Walmart. Staff was exceptional. Convenience items were very expensive ($4 for a microwave popcorn bag) I would not stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Jose was an excellent bartender!
Stayed 5 nights in Oct 2024

4/10 Poor

Chad

Travelled with family and small children
Disliked: Cleanliness
The front desk staff was great. That’s about where it end. I was placed in a handicap room for some reason. The fridge didn’t work and ruined our left overs and food we purchased for breakfast as the breakfast meal is super expensive for just add water eggs and such. Our room was never cleaned or towels restocked for some reason. Bed was not comfortable at all and the blankets are stupid thin and hard to figure out as they are fitted to the bed. Then to be woken up in the early hours by the loud Cuban staff shouting at each other down the hallways all morning while cleaning. Disappointed as we have stayed here before and didn’t have this experience on the last stay. I don’t think we will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad spot. Prefer something walking distance to night life
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a horrible room when we first arrived. After seeing the room we had to convince the lady at the front that we purchased and paid for a king upgraded room. She finally gave us the room we paid for. A lamp shade fell out of the bathroom light and shuddered everywhere. I had to ask 3 x to have it vacuumed up and not swept as there were tiny pieces everywhere. Again huge attitude at the front desk.
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Stayed 2 nights in Sep 2024

2/10 Terrible

Alisha

Travelled with family, Travelled with partner
Disliked: Amenities
The room was unacceptable. Our towels had hair in them which did not belong to us as guests. After turning on the shower there were personal hairs on the walls and at the bottom of the shower. After making it to the bed and moving the pillows, several strands of hair were there as if the sheets were not clean. At the foot of the bed there were dark stains on the sheets. This was unsanitary and served great discomfort.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff, clean room, short drive to Amelia Island.
Stayed 2 nights in Sep 2024

6/10 Okay

Kyle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Javon

Stayed 1 night in Sep 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024