2/10 Terrible
Hani
Travelled with family
2 Dec,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location of the hotel is not bad the other reviews are misleading (most likely fake). This is a 2.5 hotel- at best. We booked a room with a Queen OR Two Twin beds and front desk insisted only Queen bed. When I showed him our booking he reluctantly added a sofa sleeper to the room. Seemed very unhappy to do that. Petty front desk with no sense of hospitality. The man looked depressed to be there, TBH.
The rooms are not clean (dusty). The hotel is small and old (not in the charming sense). Tiny elevator that fits two or three people. Overpriced and subpar restaurant. Restaurant staff speaks very poor english. Will just nod when you ask for something, but have no idea what you are saying. Just go out for breakfast down the street (better value and quality). Noisy at night. Employees chatter all night and blaring fire alarm goes off at 2 AM for 20 minutes. The walls are thin.
Book somewhere else if you want my advice. This hotel was the lowlight of our trip, that was otherwise a wonderful trip, to Turkiye.