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"This is a lovely boutique hotel. Friendly helpful staff and readily accessible to both, the old city and the newer city. Best of all, it was a 5 minute walk across a bridge from the our arrival train station. Note: for those with sensitive skin like me, I put a t-shirt over my pillow to stop the reaction from the scented detergent/dryer chemicals."

"Modern and very comfortable hotel"

"Great location, great hotel, great breakfast"

"Great all round hotel with friendly helpful staff. Excellent location for walking to bars, shops and the metro. Do use the metro to explore suburbs, beaches and past industry."

"We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location. "

"Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again. "

"The staff weee very helpful. The room was very clean. Easy walk to the old town, bus stops etc"

"the staff were exceptional after my week long stay and were very accommodating to additional onsite requests like laundry and the private spa! The location is not sound proof but very close and walkable to many tourist destinations. "

"Excellent stop over and Buffet breakfast with very good choices 👌 "