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Hotel La Joya

3.0 star property
Hotel with private beach and full-service spa

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel La Joya

Exterior
Aerial view
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Sports facility
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is S$234
Price available on 30/06/2024

Explore the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400
  • Popular LocationPunta Sur12 min walk
  • Popular LocationDolphin Discovery5 min drive
  • Popular LocationIsla Mujeres Ferry Terminal8 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Third time staying here in 20 years. Its always a good time
Kurt
Jun 12, 2024
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Room options

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (1007)
The price is S$292
includes taxes & fees
30 Jun - 1 Jul
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About the area

Isla Mujeres

Located in Isla Mujeres, Hotel La Joya is near theme parks and near a private beach. Terminal Marítima Isla Mujeres and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Gaviota Azul Beach. Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Parque de los Suenos - 5 min walk
  • Punta Sur - 12 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive
  • North Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪Mar Bella - ‬17 min walk
  • ‪Playa Tiburón - ‬3 min drive

About this property

Hotel La Joya

Hotel by the sea
You can look forward to free continental breakfast, an airport shuttle and a terrace at Hotel La Joya. This hotel is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Las Mañanitas, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), beach towels and luggage storage
  • A front desk safe, tour/ticket information and a vending machine
Room features
All guest rooms at Hotel La Joya offer thoughtful touches, such as furnished balconies and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have any lifts
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 7:30 PM.

How much does it cost to stay at Hotel La Joya?

As of 29 Jun,2024, prices found for a 1-night stay for 2 adults at Hotel La Joya on 30 Jun,2024 start from S$234.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel La Joya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Joya?

Self-parking is free at this property.

What time is check-in at Hotel La Joya?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Joya?

Checkout is at noon.

Does Hotel La Joya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel La Joya located?

With direct access to the beach, this Isla Mujeres hotel is within a 5-minute walk of Garrafon Natural Reef Park, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Underwater Museum. Parque de los Suenos and Capitán Dulché Museum are also within 10 minutes.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 263 reviews" "
Rating 8 - Good. 60 out of 263 reviews" "
Rating 6 - Okay. 15 out of 263 reviews" "
Rating 4 - Poor. 3 out of 263 reviews" "
Rating 2 - Terrible. 4 out of 263 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying here in 20 years. Its always a good time
Stayed 7 nights in May 2024

10/10 Excellent

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Skye

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 3 nights in Feb 2024

10/10 Excellent

charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just tucked away far enough from the world to be beyond peaceful, but close enough to get into town. With a bus stop literally at your door. This old school Mexican. So don’t come here looking for fake skyscraper hotels and pools full of thousands of people. Here it’s all about the best sunsets and chill vibes
Stayed 4 nights in Mar 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Safe place
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

8/10 Good

Punit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
They are on the Ocean and have the best views, staff is friendly, and the property gives the old Mexican charm.Good for Insta Posts! Its a nice place but needs upgrades, we were for a night so could manage but in our room, the toilet door was faulty, TV was not working.
Stayed 1 night in Feb 2024

10/10 Excellent

dorn

Travelled with group
Liked: Staff & service, property conditions & facilities
Quiet area. Great view of the water and Cancun.
Stayed 2 nights in Feb 2024

6/10 Okay

Sophie

Liked: Staff & service
Mixed feelings
Mixed feelings. The staff are really wonderful. But the room we stayed in was not very nice. The bedsheets were stained, the beds not comfy & everything felt tatty. Examples: the shower curtain was pretty dirty, there were chunks of wood out of the front door, the lampshade was super old and just looked generally run down. The shower was all over the place and water didn’t flow in a single direction. It needs a good lick of paint and some TLC. The breakfast was not great, a bowl of yogurt and some bread rolls is not ideal maybe some croissants and actual milk instead of powdered creamer would be a nicer touch! That being said if you want a quiet location this is great. The staff as I mentioned can’t do enough for you and are very kind. The place just needs a lil TLC although other reviewer photos I see are nicer than the room we had.
Stayed 3 nights in Feb 2024

6/10 Okay

Daniel, Aberdeen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day. Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Stayed 2 nights in Feb 2024

6/10 Okay

Gwen, Minneapolis

Travelled with family
Disliked: Property conditions & facilities
Beautiful views, stairs are uneven, things are just tired but the rooms are updated and pleasant.
Stayed 2 nights in Feb 2024

2/10 Terrible

Serena

Stayed 1 night in Jan 2024

8/10 Good

Jacob

Liked: Staff & service
our room was perfect loved the view. overall the property was just perfect. love the value. I just didn't care for the side next to the deck by the ocean. when I looked into the woods their was tons of beer cans and garbage. would of been nice not to have to look at the garbage when I was laying in the sun. we would go again and book the same place
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beachfront is great and the breakfast on the patio was a delight.
Stayed 3 nights in Dec 2023

8/10 Good

allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing
Stayed 5 nights in Nov 2023

8/10 Good

Miguel

Travelled with partner
El hotel está bien para el precio, no es un buen hotel para personas de edad avanzada porque tiene bastantes escaleras, el personal muy amable y atento, las camas un poco no tan confortables, pero muy limpio, tranquilo y está bonito pero si le falta un poco de remodelación.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at La Joya was fantastic. The staff are unbelievably friendly. The room was perfect for me and the staff went out if their way to ensure my stay was great. Hector was unreal and helped with every single thing I needed. The food was delicious and the hotel was the perfect place for me to unwind and kick back. I’d definitely return here the next time I visit the island. Missing it already!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is wonderful - hence the 5 star rating. The rooms are a little dated but are clean, have great views and provide you with comfortable beds and everything else you need to enjoy your stay. Breakfast, lunch and dinner on your balcony is a dream and was one of my favorite things. The property is located on a slightly steep hillside that cascades down to the sea. Those with mobility issues should be aware that there are many steps and there isn’t an elevator. A note on the surroundings and what I would change if I visited again. We preferred this end of the island. In my opinion, it’s much easier to relax. It’s quieter and there are far less people compared to the Playa Norte/Downtown area. We broke our trip up into two stays with Hotel La Joya being our first and then we moved up to a hotel close to Playa Norte. Next time, I would probably stay here the whole time and seek out a good deal for an extended golf cart rental.
Stayed 3 nights in Aug 2023

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are getting a bit worn but beautiful location and view. Very nice pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new special place
We arrived tired, hot with thumping loud music from a nearby hotel. The next day and rest of the week was just lovely. We grew to love the place.
Stayed 6 nights in Aug 2023

10/10 Excellent

Rob

Stayed 2 nights in Jul 2023