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The Guesthouse by the Hey Hotel

3.0 star property
Discover your new favorite hangout spot in Interlaken where you can shop till you drop and enjoy local flavors.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Guesthouse by the Hey Hotel

In-room safe, soundproofing, iron/ironing board, travel cot
In-room safe, soundproofing, iron/ironing board, travel cot
Daily buffet breakfast (CHF 25 per person)
Bathroom
In-room safe, soundproofing, iron/ironing board, travel cot

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
The price is S$254
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

In-room safe, soundproofing, iron/ironing board, travel cot

Family Quadruple Room

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, travel cot

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, travel cot

Superior Double Room

7.2 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

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Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of 16 Jan,2025, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on 2 Feb,2025 start from S$253.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Checkout is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is steps away from Hoeheweg, Kletterhalle Interlaken and Kunsthaus Interlaken. Alpine Garden and Interlaken Casino are also within 10 minutes. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

The Guesthouse by the Hey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 218 reviews" "
Rating 8 - Good. 67 out of 218 reviews" "
Rating 6 - Okay. 34 out of 218 reviews" "
Rating 4 - Poor. 24 out of 218 reviews" "
Rating 2 - Terrible. 17 out of 218 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with family
Disliked: Amenities, property conditions & facilities
The Hey Hotel itself is lovely, but the Guest House was far from that. There is no refrigerator, it is in a separate building that smells funny, one bed was under a low part of tue ceiling and my son hit his head twice in the middle of the night, and the water would not stay a consistent temperature.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tarron

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Took a 50 frank deposit (a few days ago) and are yet to return it. Look elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Ralph

Stayed 1 night in Oct 2024

8/10 Good

Florence

Stayed 2 nights in Sep 2024

2/10 Terrible

Thuvaraga

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very small unclean washrooms
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Great location!
Stayed 8 nights in Oct 2024

8/10 Good

Taimoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Estrellita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was very convenient to shopping and bus stop, but the room they gave us was on the 4th floor which looked like an attic. Our heads got bump all the time on the ceiling. It would have been nice if there was a small table below where the TV was.
Stayed 2 nights in Sep 2024

6/10 Okay

Shena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in felt like we were an inconvenience. We were led through to the main hotel exit and pointed to the building across the street. Seems like those staying in the Guesthouse across the street rather than the main hotel are second class citizens. The elevator carpet was disgusting and as not cleaned in the three days we were there. The bathtub and bathroom floor needed a good scrubbing. The large window over looked a courtyard (at the same level on the second floor, and there were a few guys sitting there who could easily see right in to our room, so as two females that was uncomfortable and we had to keep our curtains closed the whole time we were there. You scan a QR code to get access to their services online. We wanted a couple of extra pillows (there’s only two provided for two people and with nowhere to sit other than the bed, two pillows per person are more comfortable). I requested them through the site as indicated. We went out for the rest of the afternoon and retuned after dinner. No extra pillows were brought so I had to go get them. Lastly, they use motion sensor lighting, which is great for the obvious reasons, however, lighting is critical, particularly on stairs. I took the stairway one evening and almost fell in a dark spot. I highly recommend Interlaken—it’s absolutely beautiful. But I would not stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Maria, COVINA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the guest house. The first room that was given to one of the people I was traveling with, looked like a dirty dungeon. After complaining they did move her up to a room with no filty carpet. Housekeeping took my personal eating utensils and there’s no way they could have confused it with hotels. They are teeny tiny. I would not stay in guest house again
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, but what was not explained was that the actual building where most of the rooms are, is located in a building behind the main hitel and that none of the rooms in that building have air conditioning. Also, parking at the hotel is some what complex as they park in a little alley behind the main hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Nitish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this property…
Stayed 4 nights in Sep 2024

4/10 Poor

Xueheng

Liked: Staff & service
Disliked: Property conditions & facilities
Room is very small , towel has holes, hot pot is leaking, shower is very small.
Stayed 3 nights in Sep 2024

6/10 Okay

Patricia

Travelled with family
Hotel was entirely too hot, very uncomfortable for sleeping. Rooms were nice. My only disappointment was how hot it was in the room.
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, amenities
Nice room but it smelled like someone had smoked in the room previously, and they tried to cover it up with detergent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from the property. The staff is very friendly and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Little noisy in the evening
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
It was average for an overpriced accommodation
Stayed 2 nights in Sep 2024

8/10 Good

Hanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the heart of Interlaken, walkable to train train station.
Stayed 1 night in Jul 2024

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a central location to tourism office and shopping, restaurants however it is a busier area. The view was directly into other peoples hotel room so a challenge to keep windows open when curtains need to be closed (you could look directly into others aswell across laneway. Not the easiest hotel to find and parking was not by hotel (about 5 min walk). We only stayed 1 night so not a big issue but if I were to stay in Interlaken for a few nights I would look for a place with parking and more importantly views and more atmosphere. Staff were great and helped me when I lost my parking tickets - really appreciated this service. About 20 min walk to Harder Kulm - but beautiful walk.
Stayed 1 night in Aug 2024

4/10 Poor

brian

Disliked: Property conditions & facilities, room comfort
Guest house poor, hotel good.
The accommodation was in the building next door in the guest house ( we thought it was in the hotel) The room had two single beds at ground level and two in a loft up a narrow steep ladder. This was too small for teenagers or adults and over promoted. The worst aspect was the mini bathroom ( for four people) A small toilet by the door , a BATH SHOWER and small sink. The most dangerous aspect was the shower ,which when placed on medium would suddenly change to boiling , potentially burning your skin even if you switched it to cold,as it stayed boiling. I mentioned this to reception,who seemed unconcerned but they would report it to an engineer. The hotel entrance is spacious, inviting and well designed. Breakfasts were excellent ( we paid for seperately) But as I stated to the receptionist, the bathroom was 2 star quality and the room not suitable for three adults ( even though sold for four)
Stayed 2 nights in Aug 2024

10/10 Excellent

Xumin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kamen

Stayed 1 night in Aug 2024

10/10 Excellent

Shimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Friendly helpful staff
Stayed 1 night in Aug 2024