Ilheus-Itacare Resorts

"The resort was just okay, but definitely **overpriced** for what it offered. When we arrived, the staff told us that we needed another room to accommodate our 3- and 5-year-old children. At first, they said they would simply charge us for an extra guest and allow us to stay in the same room. However, in reality, they charged us for an entirely separate room that was more expensive than the one I originally booked through Expedia—yet we never even received that extra room. When I challenged the charge, they claimed the hotel was fully booked. Despite this, my kids still stayed in the same room with us, which made it clear that the “extra room” was unnecessary. This felt dishonest and misleading, and to make matters worse, the staff was rude, dismissive, and unhelpful throughout the process. Prices inside the resort were also outrageous. For example, they charged **$30 for a single coconut**, which is completely unreasonable. The beach itself was just average—there weren’t many chairs available, and the few that were there were extremely old and uncomfortable. The all-inclusive restaurant was also disappointing. The food was just okay, nothing stood out or impressed us, and certainly not what you’d expect for the price. Even the surroundings outside the resort were unpleasant. The road leading in was lined with trash, and the overall area looked run-down and rough, which really took away from the “luxury” experience they try to advertise."

"O hotel é em frente à praia e perto da rua Pituba, café da manhã maravilhoso com muitas variedades."

"All the staff who were in charge of entertaining the kids were amazing. My daughters really loved them all ❤️ "

"Tivemos uma estadia muito agradável no hotel! As acomodações são confortáveis, com tudo bem organizado e muito limpo. O café da manhã sempre com boas opções, tudo fresco e bem preparado. Os funcionários são extremamente educados, atenciosos e prestativos, sempre dispostos a ajudar no que fosse necessário, especialmente o Mateus que, desde o início, nos seus dicas de praias para conhecer e como chegar até elas. Quanto aos pontos de melhoria, sentimos falta de alguns detalhes que poderiam tornar a estadia ainda mais confortável: o quarto contava com uma cama que eu achei um pouco desconfortável (pareciam ser duas camas de solteiro juntas, formando uma cama de casal, então o meio dela estava desconfortável). Além disso, a descarga do banheiro estava com algum problema, mas nada demais também. De toda forma, a experiência foi muito boa e certamente recomendamos o hotel para quem procura um lugar bem cuidado, com ótimo atendimento e custo-benefício em Itacaré!"

"Tudo ok"

"Nice place. Food was ok. Pools are clean. Beach ok. Good all inclusive for the price."

"Good place to stay with family "

"Ilheus praia is a modern and clean Brazilian family hotel with a excellent breakfast. Its right across from the cathedral and a short walk to the beach. "

"Maravilhoso ambiente. Excelente atendimento. Pessoal muito atencioso e prestativo. "