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"Fantastic staff, welcomed from the moment we walked in. Could not be more supportive as a team is providing their customer service. Restaurant and bars are all top level. "

"Shout out to the waitress at the restaurants that went above ans beyond!! Great resort for family"

"great hotel, very nice, clean, and comfortable. "

"Short stay in newcastle with my 5 year old daughter - was a lovely hotel "

"Great stay, will be coming back."

"The room was a good size, the beds were very comfortable. We liked that our car was under shelter. It was a good location to base ourselves and visit the surrounding wineries The staff were professional and friendly and the cleaning staff were very efficient at their job It was great to have our linen changed and our bed made very day and our room given a general tidy up "

"Friendly and obliging staff"

"Very helpful staff and clean spacious room "

"We stayed at Elysia Wellness Retreat through Cypress Lakes. Our room was huge and had a beautiful view. The price was great. We ate dinner at Cypress Lakes and it was delicious."