The instructions we received regarding entry to the apartment were great very clear and easy to use. The apartment was nicely done, modern inside, and fairly well equipped with kitchen utensils etc. Could of done with a corkscrew and a pair of scissors. No hairdryer but I did take my own. Towels and tea towels provided. Overall cleanliness ok but a lot of limescale in bathroom and kitchen sink quite dirty. On arrival all the kitchen appliances weren’t working and had tripped, easily solved once the switches were located and reset. The internet was also not working despite rebooting the router, but we rang the contact number provided and someone came out and reset the server remotely within about 30minutes so good service. The light in the bathroom was one that is activated on entry but had been switched off, the switch was placed high up above the door and luckily my husband is tall and could reach it, I couldn’t have done it on my own. Overall the apartment was warm and comfortable (although the bed had springs that really dug in!), but I felt it hadn’t been checked prior to our arrival. The main downside was the stairs of which there are a couple of flights to get to the apartment and then a very tricky spiral staircase to get to the bedroom, certainly not suitable for anyone with even minor mobility issues. Overall it was worth the money and the location was great for access into town. I would use again but be aware of the minor downfalls.